smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Peter janackovic
23 Aug 2019 18:00
The letting of the property was an easy experience, Senka dealt with it in the utmost professional manner and after being let down by tenants, she came in and within a week I had 2 applications. Well done Senka and smart...

tina griffin
20 Aug 2019 12:22
We found Smart Homes to be an excellent estate agents. For us, they stand out a mile above other estate agents for their caring, responsive, and friendly attitude. I dealt with Senka, Laura and Alan and found them all to be...

Daniel Tipper
18 Aug 2019 23:00
During the process of buying our first home, Helen has been great at keeping us updated on a weekly basis and providing clear\/understandable explanations.

Marie Carney
18 Aug 2019 10:00
Always there to help with any queries.The staff are very helpful friendly and most of all very professional.A pleasure to be doing business with them.Jo was very helpful and was able to help us with our queries.A pleasure to...

Amit Sharma
14 Aug 2019 16:11
Huge thanks to Helen for getting us our first home. We literally wouldn\'t have got this house without your hard work and perseverance. Helen is top of her game on the house front. Thank you.

Geraldine Allen
13 Aug 2019 07:00
I used a well known new style estate agent for my sale and regretted it. All of my contact with Smart Homes as a purchaser was outstanding, From making my initial offer, to collecting my keys they provided exemplary service....

Shirley Hayfield
08 Aug 2019 20:00
My experience with Smart Homes has been great! Their consistent communication with us via email, text and phone helped us find the property we wanted. Once our offer was accepted we had friendly and professional updates...

Paul Hemmings
05 Aug 2019 19:00
Highly recommended. Helped us to find exactly the right property and then kept in constant touch throughout the process. Helen and the team were great.

30 Jul 2019 21:00
Helen and irene have been fantastic from start to finish ,helping my family secure our purchase and dream home we cant thank them enough very professional and fast replying to email phone calls definitely recommend this agent

Mr Denis Mcgrory
30 Jul 2019 17:29
My experience with Smart Homes was nothing short of excellent. They kept me updated, ensured the procedure was followed by all parties and were instrumental in driving through the sale of my property. Especially Emma Daffurn...

Martin Palmer
25 Jul 2019 14:00
It was a pleasure dealing with the Smart Homes team. Their communication throughout the whole process was superb with an update every week on the status which was really useful. For a slick buying experience, I\'d...

Ross Buet
24 Jul 2019 13:46
Dealt with Emma initially and had regular contact with Helen. Both were fantastic and the process was very quick and easy!

Mr Christopher M Hunt
22 Jul 2019 11:00
Smart Homes and in particular Helen offer an amazing service. I found everyone I spoke to at smart homes to be friendly and helpful. Helen kept me in the loop at every opportunity which is exactly what we needed as we were...

Donna Cokell
18 Jul 2019 13:29
The team at smart homes were a great help in assisting us through buying our first home. Friendly staff who take the time to chat things through with you. Could not have asked for anything else.

Susan Jarram
15 Jul 2019 14:00
We were selling our property and delighted with the service from Smart Homes and would definitely recommend. Louise was excellent and looked after us all the way through and was always available when we needed her.

Nick Youdan
12 Jul 2019 15:00
Have just agreed the sale of a property in Shirley, Solihull using Smart Homes and can thoroughly recommend them as an Estate Agent. They clearly know their market extremely well and their staff are very efficient and...

Carol Davies
10 Jul 2019 17:28
Brilliant service - friendly, professional and with great communications throughout. They were so easy to deal with and there were no surprises. Updates were regular and responses very quick.

John Walmsley
04 Jul 2019 19:00
A very professional service from valuation to completion... even when the dreaded “Chain” started to slow the whole sale down.

Stuart Adams
03 Jul 2019 15:47
Starting off as a new landlord can be daunting but this feeling was diminished immediately after meeting Senka and the Smart Homes team. I was offered an exceptional price for Smart Homes\' fully managed property...

01 Jul 2019 17:16
Absolutely fantastic service from start to finish - I would highly recommend them especially if you are selling the Shirley \/ Solihull area!

martin cemm
28 Jun 2019 22:00
My idea of estate agents completely changed when I employed smart homes based in Shirley Birmingham, the whole team were wonderful from the very beginning, completely professional, they kept me up to date throughout the...

28 Jun 2019 16:00
Smart Homes provided excellent service at all stages of the sale of my property. I had regular updates on potential purchasers and great support when a buyer was found. The purchaser and his solicitor proved slow and...

28 Jun 2019 11:34
I purchased a property via smarthomes with Helen being my primary contact. My solicitors were slow to action but Helen took it upon herself to drive the whole process. She got the whole process running a lot faster without...

22 Jun 2019 18:00
Very reliable and non intrusive customer service ,while at the same time providing realistic expectations and valuations. Very prompt in giving updates regularly and we felt well looked after. Well done Smart Homes and...

20 Jun 2019 12:28
I can't thank smart homes for the work they did on the sale of my house. Over the course of 6 months I literally had the sale from hell along with 2 forward purchases falling through but these guys kept on working as...

16 Jun 2019 17:00
Helen was very helpful and kept in constant contact throughout the transaction. Would definitely recommend smart homes and helen inparticular.

03 Jun 2019 22:00
I found Senka to be consistently helpful and confidence inspiring from the moment I met her. She always responded instantly to my enquiries and I felt that she would find me a tenant suited to my property, as I...

02 Jun 2019 12:00
smart homes have been professional and helpful throughout this process..the staff have been fully involved with both sets of solicitors and kept us up to date with everything to do with the sale.. from the photos to putting...

Raja khan
30 May 2019 12:21
Helen made the whole experience of being a 1st time buyer positive Helen went above and beyond many times to facilitate a smooth experience and also helped me where my solicitors should have been keeping me appraised and...

30 May 2019 08:00
We have always used Smart Homes and will continue to use them in the future, would highly recommend them. We dealt with Helen once our property was sold, who was very helpful and efficient. Always available to answer any...

29 May 2019 19:00
Helen was brilliant throughout a long and frustrating process. She kept us up to date regularly and was on the ball with chasing all relevant parties

23 May 2019 23:00
Senka has been great, she is willing to help with any queries. She is professional and friendly and is always quick to reply to emails.

Mark A
23 May 2019 09:16
Smart Homes and Senka have offered a great service. Had no tenant issues to date and they have been extremely helpful.

Stephen Potter
16 May 2019 09:00
Excellent service from Helen. This was not a straightforward sale and Helen worked hard to bring the sale about and, just as important, continued to reassure us during the process that matters were headed in the right...

Dimitrios Kanellopoulos
15 May 2019 15:47
Smart homes is our agent for the place that we are letting now as well as the previous one. I had excellent communication both from the letting department (Senka D) as well as the property management (Kelly W). Very...

14 May 2019 10:29
We chose Smart Homes after a very unsatisfactory experience with the previous agent. Right from the moment we met Senka, we know we had found a winner! She's friendly, helpful, efficient, she knows her stuff and gave us...

13 May 2019 22:00
I would highly recommend Smart Homes. I've dealt with many estate agents in the past and pleased to have found one that is passionate in what they do. Great Team!

Julie & Russ
13 May 2019 09:40
Senka is always helpful ,informative ,friendly and brilliant at her job couldn't ask for more twice she has rented our houses out before it has even been advertised thank you senka we are over the moon

10 May 2019 14:23
Jamie attended property the day after my initial contact and provided great advice focussed on my circumstances and property. Tennant found within 3 days! Senka and Laura have both been so helpful and attentive. The whole...

Ned and Dee
09 May 2019 14:00
Excellent service from smart,Jackie and Simon were fantastic very professional and friendly kept us updated every week to make our sale go through smoothly we would highly recommend everyone to sell or buy through this...

Mohammed attiq khan
08 May 2019 02:00
Laurentia has been really helpful. One of best experience as a first time buyer. Laurentia always provide me updates every week and chased any updates with solicitors as well which was very satisfying and helpful as a first...

Kevin Insley
07 May 2019 15:42
I would be very happy to recommend Smart-Homes in Dickens Heath. Received excellent service from the moment we put our property on the market. Prompt emails and phone calls to keep us updated with all developments.

tony w
03 May 2019 21:00
really been a pleasure and during a difficult time for her she still pulled out all the stops for us

01 May 2019 14:00
I am impressed with Senka's professionalism and efficiency in finding a tenant in a short time and arrange the move-in rapidly with all the procedures completed effectively.

30 Apr 2019 18:00
Just a lovely agent that helped to make our purchase such an easy thing. The regular updates and contact was useful and their telephone manner was lovely.

First time buyer
30 Apr 2019 15:22
Im a first time buyer and Helen has been extremely helpful throughout the process. Such a great pleasure. Thank you

28 Apr 2019 12:00
Smart homes were easy to deal with and very helpful throughout the whole process. I appreciated the support they gave as I was totally new to the whole process. I would definitely recommend them!

27 Apr 2019 13:00
Very good service. Helen was so helpful and always chasing whatever needed to be done- excellent work. would highly recommend

27 Apr 2019 10:00
Excellent understanding of the rental market in and around the local area to help promote our property and secure long term tenants.

Steve Butler
26 Apr 2019 21:00
Smart homes were excellent throughout our house move. Louise made herself available quickly for a valuation and gave a fair valuation, backed up by solid knowledge of the area. She was not concerned with hooking us in with a...