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smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Katy Scolding
28 Oct 2020 14:00
This is the 1st time using Smart Homes to market our rental property. Every aspect of the transaction was done with the upmost professionalism. Senka, Alan and the team were always available to offer up to date information...

28 Oct 2020 11:35
Right from the first contact we received excellent service from Smart Homes, totally customer focused. They have years of experience within the housing market, even before the branches could open we were able to speak to...

Nigel Collins
27 Oct 2020 09:00
Helen is a nice, kind, pleasant, thoughtful, helpful person, who has a pleasant personality, always ready to help or take you to the write person, always opens the door for you when you leave. Zenka is a nice, kind,...

Sonya Jenkins
26 Oct 2020 18:00
We sold a property through Smart Homes, Shirley. We mainly dealt with Jamie and Helen and they were excellent. Helen kept us informed on the progress on a weekly basis and always returned our calls. The rest of the team...

Anthony Cooper
24 Oct 2020 14:00
We purchased our first property through Smart Homes Shirley, Solihull. From start to finish they were efficient, friendly and offered comprehensive advice and support to us as buyers. We received weekly updates on the...

Charlotte Cooper
20 Oct 2020 17:00
Helen dealt with the after sales service of my recent sale and she was fantastic. She was extremely helpful throughout and kept me fully up to date throughout the whole process, it definitely would not have happened as...

Janet Boot
20 Oct 2020 15:56
Cannot be faulted - a professional & excellent service. Always on hand to help & offer guidance throughout the selling process. Well recommended.

Marita Richardson
20 Oct 2020 10:00
Thankyou so much, super efficient service. Would highly recommend. Special thanks to Helen for her regular updates, great customer service and friendliness.

Kris Townsend
20 Oct 2020 08:00
Choosing Smart homes was the best decision I made in what turned out to be a very turbulent time in the housing market! We had a very steady stream of viewings on our property before and after the lockdown which resulted in a...

Susan Schofield
19 Oct 2020 18:00
This was the first time I had had dealings with Smart Homes, and I was extremely pleased with the whole process for the successful sale of my late Father’s house. They were always very professional and kept me...

Amy Crowson
19 Oct 2020 09:07
Smart Homes were really great from start to finish. In particular, Helen was incredibly helpful and comforting throughout the whole process, even though we were buying a house in an extremely unsettling time. She kept us...

Muhammad Mudassar
16 Oct 2020 23:00
Big thanks to Smart Homes, they made this experience Fabulous. Bunch of very professional, highly skilled and humble people who are ready to cross any limit in customer services. After sale service “OMG”...

lauren wallace
09 Oct 2020 21:00
Great service, turned my sale around in 11 weeks! Staff were very friendly, informative and kept me in the loop with regular updates. Would highly recommend!

Claudette Sommers
08 Oct 2020 20:00
Jo has been absolutely amazing in terms of support provided to give me the best chance of meeting my deadline for completion. She is proactive, understands what needs to be done and ensures all involved have the most up to...

Mrs McGuinness
05 Oct 2020 22:00
Amazing company, their staff are of the highest standards and go above and beyond any and all expectations... Please try them 👌

Emma O\'Brien
05 Oct 2020 19:00
I can recommend Smart Homes, who I found to be very helpful. They kept me informed regularly throughout what turned out to be a complicated purchase and facilitated access to the property whenever I asked. They also did...

02 Oct 2020 12:00
We purchased a home where Smart Homes were acting on behalf of the vendor. Both Gin and Helen were very helpful, and kept us updated at all times. Both a pleasure to speak to and always felt that we were listened to, even...

Andrew Wallis
30 Sep 2020 16:23
Despite a difficult process and drawn out process selling my mother\'s home, Gemma remained patient and friendly throughout. The professionalism of Smart Homes shone through in the way they cared about us and our buyers....

John Singh
29 Sep 2020 20:00
I recently purchased my new house through Smart Homes. I had the pleasure of dealing with Gemma Sproston (Sales Progressor). Gemma was very professional in dealing with all my queries, she always kept me fully updated in...

Trevor Lawler
29 Sep 2020 14:12
I don\'t normally write reviews but I thought I would on this occasion. Having tried other Agencies with no joy or much help I spoke to smart homes , in particular Louise Powell and Julia Evans who helped me through...

Hannah Costin
28 Sep 2020 14:00
Helen worked tirelessly with us to get our sale and purchase across the line. There was never a breakdown in communication and we always knew exactly what was going on. Very professional from start to finish. We would...

Mr Singh
25 Sep 2020 13:09
Smart homes are my first and only choice in sales and lettings in Solihull. The customer service is amazing and the team are professional, friendly, honest and efficient. They are experts, put trust in them and you will no...

Hayden Lee
24 Sep 2020 16:19
Fantastic service again from the Smart Lettings team. Amy went to great lengths to co-ordinate a number of different contractors to complete various repairs & improvements during the COVID lockdown. With the property back...

Vivien OConnor
23 Sep 2020 21:00
I have rented out 4 properties with smart and the service has always been very prompt and professional.i have dealt mainly with Senka and also Alan and Laura all have been great

18 Sep 2020 20:00
As a first time buyer with very little knowledge of what needed to be done buying during a global pandemic was far from ideal. Julia and Louise’s excellent service guided me through the entire process perfectly.

Gemma Marshall
18 Sep 2020 18:00
Smart Homes were excellent. We had lots of viewings with regular feedback for the sale of my mothers house. I found all the staff we dealt with to be very professional and approachable, particularly Gemma who we found to be...

Maria Steele
15 Sep 2020 13:00
Living some distance from the property to be purchased we were impressed with the excellent, clear communication from the viewings team who were very accommodating and reassuring. The professional approach stood out compared...

15 Sep 2020 08:38
Smart homes have been amazing with managing my properties and really do live upto what they promote themselves in being the No1 Estate agents to work with. Thank you all for all your support.

Kate Booth
10 Sep 2020 22:00
Brilliant service from the team at Smart Homes. From the advice they gave me about getting my house ready for sale, to the efficient organisation of the viewings process I have been very impressed with the team. I always...

Bee McRae
10 Sep 2020 22:00
The sales and follow-up teams are very helpful and prompt in their response to all queries. They do their level best to help you, thus reducing your stress level.

Sophie Clarke
10 Sep 2020 15:00
Smart Homes have been amazing, from the moment I called about the house, all the way through to completion. They went above and beyond to help speed up the sales process and am so glad I purchased my first house with them.

08 Sep 2020 19:00
Sold my property in 10 days at asking price! A very efficient team that delivers exactly what promises. The valuation by Josh was spot on with the perfect expalnation of how the process works. Photos taken by Simon were...

Guy Widman
08 Sep 2020 13:00
We are delighted with the professional service offered by Simon at Smart Homes and cannot recommend highly enough his and the Shirley office\'s services.

Tanzeel Sabahat
08 Sep 2020 11:28
I found both Helen and Gemma to be extremely helpful in completing our house purchase. The purchase was delayed due to COVID but both Gemma and Helen kept me updated throughout the whole process and were very helpful in...

Bob Mansell
08 Sep 2020 11:27
A very professional service. Right from the start when Jamie Smart came to value the property we felt we were receiving a very professional service, Jamie had obviously done his homework regarding the property. The...

Tom Daffurn
07 Sep 2020 22:00
Excellent customer service, sold my home in a week and also secured the one we wanted to buy with smart homes. Also arranged mortgage with Louise so great all under one roof. Cant thank the team enough

Lexie Hardwick
07 Sep 2020 22:00
I must say what a great team at smart homes, I was always wary when it came to choosing the right agent to sell my home, but Louise Lane was great and always there to speak to. Emma negotiated the offers we received and...

laura cole
07 Sep 2020 14:00
As a first time buyer I had no knowledge of the whole process of buying however having Jo has been great. She talked me through each stage, was extremely helpful and kept me up to date with everything. I had some issues with...

Hani Alrifai
07 Sep 2020 11:42
Top people. Whether you're looking to rent, buy, or rent out your property I would recommend Smart Homes. I've used all 3 of the services and it has been smooth sailing! When it comes to selling my properties, I...

Anne Barlow
31 Aug 2020 16:34
Amazing service, always helpful and polite can't do enough for you. Everyone in Smart Homes can't be faulted especially Helen. Can't recommend them highly enough

31 Aug 2020 14:32
Excellent service from start to finish, especially given we moved during the height of lockdown. Always kept us up to date and were on hand to answer any questions.

Wouter Schuitemaker
31 Aug 2020 14:20
We have used Smart Homes for many years and have now sold two homes with them and obtained excellent long term tenants for one of our properties. They also sold our homes in record time, both times in difficult economic...

31 Aug 2020 12:56
From start to finish everyone that was involved with our house sale was very professional , I would definitely recommend Smart homes to anyone who ids thinking of selling there property

Movita Vickers
29 Aug 2020 13:00
My property was sold via Smart Homes. Although it took a long time for the Sale to go through due to COVID, the team kept me informed throughout. I would definitely use this company again.

29 Aug 2020 11:00
Sold my home and brought new home from smart homes,got to say what an excellent service from start to finish and complete dedication to solve problems when they occurred,have to say a thank you to Helen who guided and sorted...

Louise Deakin
29 Aug 2020 11:00
Excellent service from start to finish received regular updates and made to feel like a valued customer,thank you Helen,highly recommended estate agent and hard working staff!!!

28 Aug 2020 16:00
Despite the Lockdown Restrictions in March 2020,The Service at Smart Homes was exceptional. In particular, Senka the Letting\'s Manager was not only professional and courteous but was also one of the most friendly and...

Tanya Harrison
28 Aug 2020 16:00
We have recently become Landlords using Smart Homes as our letting Agent. We have been dealing with Senka and she has been very proactive, helpful and extremely efficient. I’d highly recommend her when dealing with...

Sally M
28 Aug 2020 13:00
I achieved an immediate sale due to superb service from the whole team at Smart Homes.  Grateful thanks to Russell for his professional advice and expertise, excellent photography and video skills; I was...

Jude Savage
28 Aug 2020 11:00
Very efficient service all round, would recommend without hesitation. Sold my property very quickly. Good communication throughout the process. Thank you!