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smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Adrian W
02 Apr 2020 09:56
Adrian- Senka and her team have always been professional in the way they advise us. Smart remain the \"go-to\" lettings team for Dickens Heath

Bob Spittle
31 Mar 2020 22:00
Excellent! A complete service from valuation to completion. A Company with a total team ethic working tirelessly for the Customer. Our exchange and completion would not have happened without the expertise and...

John Cotton
30 Mar 2020 08:00
I was very impressed with Shirley branch yet again especially Helen and Russel.To have to sell the family home is very upsetting but they were all very sympathetic and kept me well informed of all processes of the sale.Helen...

Mohammed M
29 Mar 2020 00:00
Great service and always willing to help. Helen who was dealing with my purchase was always on the ball and great with keeping me informed

Daniel Hammond
20 Mar 2020 15:53
I have bought and sold a number of houses through Smart Homes. The services is always excellent and personal. I would not hesitate to recommend Smart Homes. Jamie, Jackie and Helen are a pleasure to deal with.

13 Mar 2020 23:00
I signed up on a Wednesday midday ish. By 4pm that same day senka had viewings lined up and by Friday my house was rented. I am amazed. Senka and Kelly have both been amazing. Great communication with lots of emails and...

Sofia Hussain
13 Mar 2020 18:00
Senka is very professional and excellent in knowledge. She proved first class customer service. She handled our tenancy with efficiency.

Wendy Jones
11 Mar 2020 21:00
Smart Homes were brilliant handling the sale of our house. The whole team were first class , from Russell with the initial valuation, through to Irene who handled the viewings and offers, then to Jackie who looked after the...

Matt Stanton
10 Mar 2020 19:00
Great service from everyone - the team were really helpful throughout the whole sale process. Jamie did the initial valuation and was very supportive, Simon Burchell came out to view the house and took great pictures, and...

Emily read
10 Mar 2020 18:00
I believe the real test of any business is when problems occur, and when they do smart homes really come through, our house move was not smooth running as with many cases. smart homes did not give up, they kept in constant...

Eleanor Hashim
09 Mar 2020 22:00
Was quick and reliable. Helen was a friendly estate agent and helped us with any questions we had. I would recommend them.

Frances Hickman
28 Feb 2020 21:00
Can’t praise Smart homes enough, their customer care has been second to none . Moving is a stressful time Helen Coles and the team we’re there for us every step of the way. They really made you feel that...

Laura Holmes
28 Feb 2020 09:00
Our property sold within the first week of it going on the market, the team kept me informed after the viewing and when we received the offer. However, due to this we didn’t have much dealings with this team. We...

Andrew Holmes
27 Feb 2020 19:00
I cannot praise Smart Homes, Jackie Jenkins and Helen Cole enough. Initially we went with Black & Gold who were, lets say poor, then switched to Smart Homes who sold our property within a week. Throughout our buying...

26 Feb 2020 22:00
We’ve recently sold our property through Smart Homes. All round they provided an outstanding service. We were kept informed of progress throughout the process and they were always happy to answer any questions...

24 Feb 2020 09:35
I have dealt with both Dickens Heath and Shirley. I completed in my property yesterday after a very stressful time, my thanks goes particularly to Louise Lane , Senka and Laurentia for their on going help and...

Chris Wall
19 Feb 2020 19:00
We have been using Smart Homes for a number of years given they have managed letting an apartment we have in Shirley, Solihull but latterly for the sale of an elderly relatives property. From the valuation provided by Jamie...

Karen Corbett
19 Feb 2020 17:10
Great selling experience with Smart Homes, from beginning to end they kept us fully informed and kept things moving forward. They are professional, efficient and friendly and I wouldn\'t hesitate to recommend them and...

James Morgan
17 Feb 2020 20:00
The level of effort and hard work from Helen was exceptional from start to finish. It means the world when you can have absolute faith in someone, when Helen says she’ll do something or phone you back, she...

Anna Newboult
15 Feb 2020 16:00
Smart Homes kept me informed every step of the way of selling the house. Excellent service and I would use them again to sell a property.

Philip Green
14 Feb 2020 16:53
Smart Homes (new homes) have provided an excellent service. They were able to facilitate the purchase of our apartment within just 2 weeks, from reservation to completion. Jade Barnwell from the New homes team has been most...

Julie Paul
13 Feb 2020 18:00
We were dreading the whole buying and selling process but it couldn’t have gone more smoothly and was pretty much stress free. We sold our house in 4 weeks with Smart Homes despite a slow market and they kept us...

Katie Brough
12 Feb 2020 13:00
Excellent service on both our sale and purchase Kept up to date and answered questions promptly Special thanks to Helen at Shirley branch for all her hard work

Jo Burn
11 Feb 2020 18:00
Smart Homes have been a pleasure to deal with. Always putting the customer first and doing everything possible to move the process forward. Making allowances for individuals needs. Thank you Smart Homes; we wouldn’t...

Eve Mccann
09 Feb 2020 10:00
Excellent! My house was sold in 5 days. Very helpful and friendly staff that made everything so easy for me. Would 100% recommend.

Mohammed Saleh Binafif
07 Feb 2020 20:00
I would like to thank them for their cooperation with me. Very friendly staff members and do their best to help

Bharath Kumar Kanniappan
03 Feb 2020 11:44
We have recently purchased our first home with the help of smart homes. I would say they have done an excellent job from the day one. Everytime I phone them, they answered with full responsible and accountabiliyy thorought...

Heather Hill
02 Feb 2020 18:00
Very professional through the whole process and importantly kept in contact and gave regular updates. Nothing was too much trouble and every time we had a question they would get back to us quickly with an answer.

31 Jan 2020 22:00
A huge thank you to Smart Homes for selling my house over the busy christmas period. They kept me up to date with the process of my house sale and made it an easy sale. I will be passing on my recommendations to others....

Laura Harvey
31 Jan 2020 22:00
I am a landlady who has been renting my property through Smart Homes for the last 9 months, and wanted to say how well the letting staff have been with me. They have regular house inspections and if the property needs...

31 Jan 2020 16:13
Friendly and professional staff provide an excellent customer service. As a buyer, I was kept updated throughout the whole process.

Emma simons
30 Jan 2020 20:00
Second time using Smart Homes, Jamie & Helen still as professional and friendly as they had been previously. Had experience with other agents in the area over the years and have always found the service at Smart Homes...

Emma Coley
29 Jan 2020 14:52
Smart Homes were the agency I brought my new home through. To say I am pleased with their services is an understatement they were amazing. Not only were they brilliant with keeping me updated with news they also were so much...

29 Jan 2020 11:49
We wish to say thank you for the brilliant service that the company has done in selling and keeping me informed of what has been occured. I\'ve used this company in selling my mother\'s property and went back to...

28 Jan 2020 13:00
Smart Homes were very good at arranging viewings. The sales progression team were excellent during the long period between sale agreed and exchange of contract, considering exchange and completion were only two days...

Charlie Teall
22 Jan 2020 19:00
We were buying and selling through Smart Homes at the same time. Our purchasers’ solicitor caused the process to become difficult but Gin Kaur made the whole thing a lot easier. She is a credit to the company and...

Paul Barnett
21 Jan 2020 22:00
Great to have had Jade help me through this purchase. She has always been available and kept things simple. I would certainly recommend smart homes, and jade in particular.

Lauren Sperring
16 Jan 2020 20:00
Louise and Jade have been extremely helpful throughout the entire process of purchasing the apartment. They have kept us updated, from start to finish, and successfully arranged for a tenant to move into the property within a...

S N Begum
15 Jan 2020 17:00
This was my first experiance with smart homes by far the best experaince I have had i have veiwed a couple of houses with them and I can say they were fantastic the best experaince that we have had. They customer service team...

Glen Reece
13 Jan 2020 21:00
Simon possesses a very professional attitude and offered excellent advice to enable me to make the correct decisions in what can be a mine field when selling a house. Simon was always on hand to not only oversee the viewings...

Stephanie Gregan
13 Jan 2020 09:00
We were really impressed with Smart Homes’ service and professionalism. Helen in particular was extremely helpful following up every week on the sale of our house and our purchase. She went above and beyond to try...

David carney
11 Jan 2020 08:00
A smooth service all the way from the first meeting through to completion. Weekly communications from the team. Highly recommended.

Daljit Boora
10 Jan 2020 18:00
Excellent service from beginning to end of process. Friendly staff and responded extremely efficiently to all queries and concerns. Looking forward to ongoing relationship with Lettings.

Michael hegarty
10 Jan 2020 17:11
Cannot praise the staff enough and all the help we received from Helen and Louise we cannot thank them enough.

Ben Seymour
07 Jan 2020 18:00
We sold our property through smart homes. If it wasn’t for Helen working so hard and knowing what she was doing so well. I’m sure our onward purchase would of dragged on for months longer. Can’t...

hannah price
07 Jan 2020 10:34
Jo has been wonderful and helpful throughout my renting journey. Nothing has been too much trouble. I could not be happier with the beautiful property she found me at such short notice and she assisted in making the move as...

Jacob Kordan
04 Jan 2020 00:00
I used Smart Homes to purchase a flat and would 100% use them again. They were fantastic during the whole process and kept me fully informed throughout. Helen was a joy to work with and really went the extra mile to help me...

Jennifer Lyons
31 Dec 2019 08:35
I would highly recommend smart homes. Louise was excellent at selling the house and always gave extremely helpful advice. Helen in the afternoon sales was outstanding as well. They really were the dream team. Thank you so so...

Sylvia and Graham
30 Dec 2019 18:00
No-one had a poorer opinion of estate agents than we did. Then we found Smart Homes in Shirley. We sold and bought our new property with them. They were always efficient, professional and friendly. They kept us...

Matt Lee
29 Dec 2019 12:00
I have dealt with Smart Homes on several occasions and each time I have found them as an agent extremely professional and helpful. Even though I was the purchaser and not the seller on each occasion Helen was in touch every...