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smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Charlie Teall
22 Jan 2020 19:00
We were buying and selling through Smart Homes at the same time. Our purchasers’ solicitor caused the process to become difficult but Gin Kaur made the whole thing a lot easier. She is a credit to the company and...

Paul Barnett
21 Jan 2020 22:00
Great to have had Jade help me through this purchase. She has always been available and kept things simple. I would certainly recommend smart homes, and jade in particular.

Lauren Sperring
16 Jan 2020 20:00
Louise and Jade have been extremely helpful throughout the entire process of purchasing the apartment. They have kept us updated, from start to finish, and successfully arranged for a tenant to move into the property within a...

S N Begum
15 Jan 2020 17:00
This was my first experiance with smart homes by far the best experaince I have had i have veiwed a couple of houses with them and I can say they were fantastic the best experaince that we have had. They customer service team...

Glen Reece
13 Jan 2020 21:00
Simon possesses a very professional attitude and offered excellent advice to enable me to make the correct decisions in what can be a mine field when selling a house. Simon was always on hand to not only oversee the viewings...

Stephanie Gregan
13 Jan 2020 09:00
We were really impressed with Smart Homes’ service and professionalism. Helen in particular was extremely helpful following up every week on the sale of our house and our purchase. She went above and beyond to try...

David carney
11 Jan 2020 08:00
A smooth service all the way from the first meeting through to completion. Weekly communications from the team. Highly recommended.

Daljit Boora
10 Jan 2020 18:00
Excellent service from beginning to end of process. Friendly staff and responded extremely efficiently to all queries and concerns. Looking forward to ongoing relationship with Lettings.

Michael hegarty
10 Jan 2020 17:11
Cannot praise the staff enough and all the help we received from Helen and Louise we cannot thank them enough.

Ben Seymour
07 Jan 2020 18:00
We sold our property through smart homes. If it wasn’t for Helen working so hard and knowing what she was doing so well. I’m sure our onward purchase would of dragged on for months longer. Can’t...

hannah price
07 Jan 2020 10:34
Jo has been wonderful and helpful throughout my renting journey. Nothing has been too much trouble. I could not be happier with the beautiful property she found me at such short notice and she assisted in making the move as...

Jacob Kordan
04 Jan 2020 00:00
I used Smart Homes to purchase a flat and would 100% use them again. They were fantastic during the whole process and kept me fully informed throughout. Helen was a joy to work with and really went the extra mile to help me...

Jennifer Lyons
31 Dec 2019 08:35
I would highly recommend smart homes. Louise was excellent at selling the house and always gave extremely helpful advice. Helen in the afternoon sales was outstanding as well. They really were the dream team. Thank you so so...

Sylvia and Graham
30 Dec 2019 18:00
No-one had a poorer opinion of estate agents than we did. Then we found Smart Homes in Shirley. We sold and bought our new property with them. They were always efficient, professional and friendly. They kept us...

Matt Lee
29 Dec 2019 12:00
I have dealt with Smart Homes on several occasions and each time I have found them as an agent extremely professional and helpful. Even though I was the purchaser and not the seller on each occasion Helen was in touch every...

Gerry Smith
27 Dec 2019 19:00
Smart Homes were professional and helpful throughout the selling process of my property. The After Sales Team were superb. Helen was in touch every week with an update and immediately with any issues that had arisen. I...

Janett Reynolds
19 Dec 2019 18:00
My whole experience from start to finish was without doubt exceptional. Even a major hick up after the agreed sale had occurred every part of the process was very professionally completed and I was never in doubt of how my...

Asia Choudhary
18 Dec 2019 19:00
This estate agents is fantastic. Demi and josh kept us informed throughout the process. The weekly calls helped us keep updated and no questions were to much trouble. The other staff were very professional and...

Amy Gibson
18 Dec 2019 15:00
From start to completion Smart Homes were fabulous. It wasn’t the easiest of sales but the team were so supportive and really helped me get a great price for my property and kept me going when it was difficult....

Nicola Palmer
17 Dec 2019 15:57
Excellent service throughout the sale of my property, regular feedback which was most appreciated and easy to contact at any time

Judith Mair
14 Dec 2019 19:00
Great service from Smart Homes who we were buying our house from. We received weekly updates on progress and the staff were always helpful.

rachel clarkstone
11 Dec 2019 19:00
We have been working with smart homes now for some time, and secured quite a few sales together, they are professional, friendly and a pleasure to deal with. I look forward to continuing to work closely with them

Noreen Doyle
11 Dec 2019 14:00
I highly recommend Smart Homes as we have recently sold a property through this estate agent. All of the staff that we came into contact with are very professional and we were kept up to date by phone and email on every...

Imran Moughal
11 Dec 2019 13:00
As a first time buyer it\'s been a daunting task but my experience with smart homes has been nothing but positive. From viewing stage to getting an offer accepted they have always been most helpful. Special mention to...

Emma Quy
07 Dec 2019 22:00
Helen was fantastic right from the viewing until exchange and completion. Very proactive and always kept us up to date. Everyone on the phone were helpful and polite and calls were always returned promptly. I’ll...

mr myles butterly
04 Dec 2019 20:00
smart homes are very professional in everything they did when selling our home, very helpful and caring estate agent who go the extra mile .A special mention for Helen Cole who kept us inform every week with customer feed...

Alison Grimes
03 Dec 2019 20:00
Absolutely fantastic service from start to finish! Could not of asked for a better team to keep the stress of moving house to as little as possible! A big thank you to Helen!

03 Dec 2019 10:48
Buying a property can seem daunting to any first timer but thanks to Smart Homes, the process has been made to feel like a breeze. Jade has been so helpful, I cannot thank her enough. She was completely transparent at all...

29 Nov 2019 15:00
Thank you so much for getting things sorted so quickly and keeping me up to date. Never broken a promise with getting back to me which you don’t often get from people.

Wonderful service
29 Nov 2019 13:32
We have recently exchanged contracts on our purchase via Smart Homes and have found them extremely professional and helpful throughout. At times it has been stressful but we felt that Helen at Smart Homes was helping us as...

27 Nov 2019 20:00
Recommended by the developers agent Smart Homes. It made sense to use Smart Homes Lettings for a quick tenant and Senka was professional and found a tenant before exchange of contracts. Piece of mind to know you have someone...

Charlotte Newman
26 Nov 2019 23:00
From when I first made an enquiry right through to signing the final papers on my new apartment, Louise from Smart Homes was so friendly and welcoming. Not only was she professional but also knowledgeable, providing me with...

Kush Tailor
26 Nov 2019 22:00
Smart Homes have been really helpful in the purchase of my new build flat. They were quick to liaise with the various parties whenever I have\/had questions. The various members of the team are friendly and helpful.

Ajayrai Mistry
26 Nov 2019 20:00
I highly recommend this agent as I have just sold a property through them and there where very professional and kept me updated via email as I request every step of the way. Giving me updates on a regular basis. Special...

26 Nov 2019 10:46
Louise and the other Smart Homes staff couldn\'t have been more helpful. They are the most capable, professional and proactive agents I have come across. I've been particularly impressed with their after-sales...

Neil Owen
26 Nov 2019 10:46
Jade and Louise were always helpful and quick in response to emails. Happy to answer any questions I had, facilitate visits etc.

kath seddon
25 Nov 2019 22:00
Louise Powell showed us round a couple of properties, she was really knowledgeable and helped us by speaking with the developer and solicitors. She arranged everything for us and always responded to our calls. The new home...

25 Nov 2019 11:58
Highly recommended, Friendly & helpful. I dealt with Senka who was very helpful and professional. I viewed other properties with other agents and felt the staff were just going through the motions.

Des & Diane Burton
25 Nov 2019 09:50
Having dealt with Smart Homes over the past 3 years I can unreservedly say I cannot imagine a better service. All the staff are delightful and very caring and professional. Senka has always been amazing and she\'s such...

Ria Patel
24 Nov 2019 17:00
The whole team at Smart Homes have been extremely helpful from start to finish! I would highly recommend them to anyone looking to purchase a new property.

Olyesa Ivanova
23 Nov 2019 13:00
The staff are very friendly, and helpful. When I have called to ask questions I had a very quick response from the team. Louise and Julia helped me at the start of the process, and a special mention to Jade and Vicky for...

22 Nov 2019 17:00
I am really pleased with smart home new homes team, they have kept me update through out the process. Jade and Julia has been outstanding and helped me with any questions.

Jack Dancer
21 Nov 2019 16:00
All the people at Smart Homes have been absolutely brilliant! Nothing has been to much trouble! They have kept me up to date all the way through the process. I have nothing but positive things to say about the company as a...

Barry John Davies
21 Nov 2019 15:00
Smart Homes sold my house above asking price on the first viewings, Demi Josh and Simon were very professional & friendly and we\'re ahead of the game at all times. Thank you to three muskateers Barry

Harry Busz
21 Nov 2019 15:00
Great service. Kept me up to date with phone calls every week talking me through the process. Throughout the process Kirsty was very helpful especially when I had some issues with my solicitor.

20 Nov 2019 14:14
A big Thank You to Smart Homes and especially Helen who helped me so much and kept me calm when buying my home. She went above and beyond my expectations. Always keeping me informed and helping me every step of the way. She...

Dalil Sonahar
19 Nov 2019 22:00
Thanks Jo for going above and beyond When I locked myself out (house and car keys) You dropped the spare to me 5 mins before you finished for the evening. Thanks again to you and the team

Frida Bi
19 Nov 2019 19:00
My experience so far with smart homes with the process of purchasing a property has been excellent. Their has been continuous follow up calls and everything was explained to me clearly as to the next steps I had to take. Demi...

Martin White
19 Nov 2019 17:18
All Staff members were friendly and helpful on initial visits to the apartment. Staff were on site during the day of my purchase and this facilitated the exchange process. Throughout my time at Princes Gate all Staff members...

Samantha Clarke
19 Nov 2019 15:39
Would highly recommend. Smart Homes (Shirley) were a completely different experience to the previous 3 Estate Agents we appointed over the space of 5 years. The whole experience was made easy, with excellent...