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smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to Allagents.co.uk by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Anne richards
22 Jan 2021 16:00
We would like to say a big Thank you for the excellent service we received regarding our house sale and purchase. All of the team from start to finish were very helpful and professional, any concerns or worries we had were...

Kate Murphy
22 Jan 2021 12:00
Louise & Jo were faultless! Myself and my partner expressed interest on an apartment that we now own - I had been communicating with Louise for around 6 months due to us working away. Despite this, Louise always...

Debbie Grant
21 Jan 2021 16:00
I purchased an apartment in Solihull with the help of Louise Powell. Louise provided an exceptional service from day one, was very professional, friendly and very approachable. Nothing was too much trouble. Any queries were...

Laura Hepworth-Bond
21 Jan 2021 13:00
We decided to use Smart Homes Shirley to sell our home, and that was the best decision! They say that moving house is the most stressful thing to do, but with Smart Homes and Debbie Guest in particular this was not the case....

Mrs Michelle Williams
12 Jan 2021 09:00
100% recommend Smart Homes. Cannot praise them highly enough. The whole process of selling and purchasing was made so much easier by the efficiency, professionalism and excellent customer service from the whole team, in...

07 Jan 2021 09:59
We have used this company twice now, the first time for a purchase and currently completing on a sale of a property. The entire team from start to finish have been exceptional and a massive thank you to to Helen in Sales...

Daniel Comerford
06 Jan 2021 21:00
Senka is a brilliant assett to Smart Homes, she’s very approachable and honest. Myself and wife have had great experience with this company, a very smooth transaction.

Paul King
04 Jan 2021 15:22
Fantastic service from Senka and Tracey at Smart who could not have been more helpful in securing a tenant for my property in a process made more complicated due to the tenant being a non-UK resident with additional paperwork...

04 Jan 2021 13:00
Outstanding support and service, especially through an extremely difficult time. Extremely helpful and very easy to get on with. Managed the viewings and sale on our behalf and always kept us in the loop. Definitely would...

Manjit Parmar
01 Jan 2021 15:00
We sold our house in 2018 and were on the market during lockdown. Once sold we were introduced to the sales progression team and specifically Helen who I can only describe as a consummate professional. She was punctual,...

Michael George Minton
30 Dec 2020 10:44
Smart homes are an excellent estate agent Helen Cole went over and above to help me sell a purchase a house through Smart homes. Jamie Smart was so helpful as well, and he went over and above . Would recommend them...

Noel Peter Walker
29 Dec 2020 16:00
We received truly excellent service and support .While everyone we had contact with were great , particular and special mention \/ praise needs to given to Helen Cole who was absolutely brilliant ,kept us fully up to date...

Dr Margaret Sealey
23 Dec 2020 10:00
I have no hesitation in recommending smarthomes. They managed the sale of my house brilliantly during Lockdown. They were all brilliant but I am particularly indebted to Helen who kept me so well informed. A friendly and...

23 Dec 2020 09:05
Senka and her team are the best lettings agency in the region. They are very professional, have heaps of knowledge and are always on hand to help assist with any queries or concerns as a landlord. Special thanks also to...

Harry Brown
22 Dec 2020 13:00
Throughout the process of my property sale, start to finish, Debbie was very supportive, professional and worked as hard as possible to communicate all steps of the way to ensure a successful sale within a reasonable...

22 Dec 2020 09:16
Gemma in the sales progression team has been absolutely amazing, she kept me up to date throughout the process, she is a great communicator, so professional dealing with both purchaser and Solicitors alike. She was really...

Josh Rogers
21 Dec 2020 20:00
As first time buyers, we found Smart Homes really friendly and helpful throughout the process. They are organised and always answered our questions promptly. Special mention to Louise Lane who was great in showing us around a...

Lorraine Hewett
21 Dec 2020 15:00
Living in London I obviously had some concerns about how difficult selling a house may be when i could not actually visit the agent in person. My worries were unfounded as dealing with Debbie Guest was an absolute pleasure. I...

20 Dec 2020 20:00
Debbie in the sales progression team has been absolutely amazing, kept us up to date throughout the process, great communication and just generally very respectful and professional when communicating with both sides. Amy in...

Arfan khan
18 Dec 2020 19:00
Brilliant and personal service provided, especially Debbie very pleased with the way she managed this purchase for me, highly recommended

18 Dec 2020 13:14
Smart homes have been fantastic in selling my property. They kept me informed at every level. Particularly Emma and Gemma. Well done team.

16 Dec 2020 10:46
Very Responsive to all of our queries, and helped massively to complete before Christmas. Everyone we dealt with was very helpful.

14 Dec 2020 10:21
I've used Smart Homes recently to sell my house. I found each stage of process, from the initial valuation through to marketing, viewings and the sale extremely professional and have been kept up to date by the team...

Louise Walden
11 Dec 2020 12:00
Absolutely fabulous service from the first meeting with Jamie Smart, right through to completion. Staff are very professional, courteous and super efficient. Extra stars go to Gin Kaur from the Sales progression team who...

Narvinder Kaur
10 Dec 2020 21:00
Used to sell my main residence. Fantastic service and professional as always! Prompt response and clear communication. Highly recommend this agent!

Wayne Clark
10 Dec 2020 15:00
We have used this company twice now, the first time for a purchase and currently completing on a sale of a property. The entire team from start to finish have been exceptional and a massive thank you to to Helen in Sales...

10 Dec 2020 13:00
We had a fantastic experience with Jo at Smart Homes. Every issue we had even after the move in Jo took ownership to get it sorted.~ She\'s really one of a kind!

Jenna Hall
10 Dec 2020 08:00
It was an absolute pleasure dealing with Helen - she was kind, professional and helpful. She always kept us up to date and was genuinely pleased when we finally exchanged and completed. Her enthusiasm and positivity made...

Terry Loughrey
09 Dec 2020 17:00
Excellent service by Senka Dragicevic, Nanci Scanlon and Amy Willetts. Extremely friendly and efficient and they reduce the stress of finding new tenants to the minimum sorting out any issues with confidence , clarity and...

D. C. In Solihull
09 Dec 2020 10:57
Sold my property through Smart Homes and what a great service. They provided weekly updates and consultation, and were always on top of viewings and feedback. Once sold, my go to person was DEBBIE. I've capitalised the...

Mrs Ali
08 Dec 2020 18:00
The support we received throughout this process was superb. We could not recommend Smart homes enough. Laurentia always kept us up to date and went above and beyond for us.

Owen Davies
08 Dec 2020 15:49
Supported throughout the process, SmartHomes have been excellent in arranging the sale of our current property, and supporting us in finding our new property. Fully recommend.

07 Dec 2020 11:20
Had a hard time getting our first house, with banks changing mortgage offers and things. Gemma and the team supported us through all this, and we didn\'t lose the family home we dreamed of as a result. Couldn\'t be...

06 Dec 2020 22:00
I had a great experience with Smart Homes from start to finish. Both Dawn and Jo were quick to answer emails, would always ring with any updates, and were always lovely to speak to! I really appreciate all the help they both...

Manjula Turner
06 Dec 2020 20:00
Dawn was very helpful and was the main person that communicated with us. As for others we had to keep emailing to find out what was happening. We didn’t get answers or updates. Our property had been delayed for...

Brett Horobin
04 Dec 2020 19:00
Gemma was absolutely fantastic. Nothing was too much trouble. Highly recommend. Bought off them last time and they were great, sold this time and just as reliable

Adrian Clews
04 Dec 2020 17:00
We would highly recommend Smart Homes estate agents. They have handled the sale of our property very well and have been efficient and professional throughout the process. We have particularly appreciated the quality of their...

Lisa Donohoe
03 Dec 2020 22:00
We would highly recommend Smart Homes estate agents. They have been brilliant from the valuation to the sale of our property. The photos and video were exceptional. All staff we have been in contact with have not only been...

Rebecca watts
01 Dec 2020 20:00
Fantastic communication Fantastic service Helen was our rock, worked above and beyond our expectations. Would recommend to friends and family as the whole process went without a glitch

Kirty patel
28 Nov 2020 11:00
This review is for the after sales support I received, which was immaculate. I was supported by Helen, who was such a supportive, bubbly and helpful person, a real asset to the smart homes team. As a first time buyer I was...

27 Nov 2020 21:00
Purchased home that was listed with Smart Homes. The experience felt very professional, from the viewing through to completion. The viewing agent came on time, was well prepared and was very knowledgeable about the property....

Jacqueline Ward
23 Nov 2020 11:46
I wouldn't go to anyone else but Smart Homes. I have now used them, in the last four years, for a property purchase, a let, and now two property sales. Excellent service. Keep you up to date constantly with what's...

Claire Hipwell
22 Nov 2020 13:00
Gemma provided excellent service throughout the process of my property sale. She really helped to push the transaction through as quickly as possible . She was efficient and proactive, always returning my calls the same day....

Tracey Badger
20 Nov 2020 23:00
We were very impressed with Smart Homes, they were very professional and were very efficient when we asked for updates on our sale. Customer service was always good and Gemma did a great job for us. We would recommend Smart...

20 Nov 2020 15:00
As first time buyers smart homes made the whole process a lot easier for us and we’re more than happy to answer any questions we might have or follow up on issues for us. Would definitely recommend going through...

19 Nov 2020 14:02
Gemma was really helpful throughout the process - giving us better updates than our solicitors at times! She was always available to answer any questions and always prompt with replies

Steve Ramsay
19 Nov 2020 14:00
Outstanding service during these challenging times, very compliant with Covid awareness and thoroughly professional throughout. Perhaps the biggest compliment I can pay them is that they made me feel that mine was the only...

Paige Murray
18 Nov 2020 21:00
I recently brought a house sold by Smart Homes Shirley. My assigned sales progressor Gemma was brilliant and kept me posted throughout the transaction. She was quick to reply to emails and solved any concerns I had. I would...

Daniel Pearson
18 Nov 2020 15:00
Excellent service, I had been dealing with Gemma Sproston throughout the purchase. She constantly kept me in formed and was quick in her responses. After having some bad dealings with estate agents, smart homes defiantly went...

Andrew Carter
16 Nov 2020 16:00
Although we had one or two hiccups along the way Smart Homes succeeded in selling our 5 bed house with swimming pool when other local agents had failed. Customer service from the entire team was very good and based upon our...