smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Jenny Durston
18 Sep 2019 22:00
Sale completed today. Smart Homes provided excellent service. We were kept advised of all viewings and offers. They also advised limiting the number of viewings in anticipation of significant interest. This was the correct...

Sally K
12 Sep 2019 14:37
Thank you to Smart homes for being so efficient with our purchase . Jamie and his team especially Helen were very helpful and always at the end of the phone when needed. Nothing was too much trouble and they were very patient...

Shadi Basurra
11 Sep 2019 10:00
I have dealt with many estate agents, and in fact, I have sold my property through an online agent trying to minimise my cost of moving into a new house. However, due to the nature of the sale, I was stuck in a long chain....

Jamie Roper
09 Sep 2019 22:00
Irene and Helen were very helpful throughout the process. We were always updated on how the sell was going and both were always accommodating with any requests we had.

Mike Burtoft
09 Sep 2019 09:00
Brilliant Estate Agents. We\'ve just bought a house using Smart Homes (and sold ours using them as well - reviewed separately) and the service from start to finish has been exceptional. Irene handled the pre sales and...

Hannah Hames
07 Sep 2019 09:00
Helen at Smart Homes was instrumental in our purchase and made some very stressful situations feel manageable. Her optimism and direct but friendly approach to getting things done was just perfect, and I\'m not sure...

Karl marie
04 Sep 2019 11:08
Helen and irene have been amazing helping us finally get our dream home in the area we love we cant thank them enough xx great team communication and support was terrific would recommend this estate agent for sure thank you...

Rebecca Enright
03 Sep 2019 10:04
A first class service from the most efficient, professional team. From the moment I contacted Smart Homes, Jamie Smart and his team gave their utmost to ensure the service they provided was second to none. In particular,...

02 Sep 2019 15:41
During the process of buying my first property, Helen has been great at keeping me updated on a weekly basis and providing me with regular updates on my queries.

Sarah Mills
31 Aug 2019 00:00
Helen at Smart Homes was second to none at sorting out the process of us buying a house. From the minute we placed an offer to the completion and collection of keys she was extremely approachable and talked us through any...

Isman Ali
30 Aug 2019 18:00
Jo and Laura are so friendly and very professional, always so helpfull and a pleasure to talk to. Anytime i have made a request, its dealt with so quickly. Wouldnt rent from any other letting agency, 5 stars for Smart Homes...

Julie Castleford
30 Aug 2019 13:00
Always kept us up to date. Followed through on the sale. Ms Helen Cole most communicative and efficient. No issues with this agency.

Andrew watton
28 Aug 2019 21:00
Senka and team as ever brilliant at finding us the right tenant and being so prompt, efficient and effective in all communications...thank you!

Alan G
28 Aug 2019 13:00
I\'ve let out a couple of properties via Smart Homes now and I\'ve always found the team to be professional, market experts, honest in their feedback and really helpful. Alan G.

Katarina Tisma
28 Aug 2019 00:00
Excellent service yet again from Senka in helping to rent out a 2nd property for us. From fantastic marketing, building interest in the property, great advice, and keeping us updated throughout, all within a tight timescale....

Jenny H
26 Aug 2019 13:00
As a first time landlord we approached Senka on recommendation from another first time landlord. We would have no trouble recommending her to future landlords. Senka, along with all other members of the lettings team I have...

26 Aug 2019 12:26
Senka and all the staff have been very professional and reassuring making our experience as landlords much easier. Will always recommend Smart Homes.

Peter janackovic
23 Aug 2019 18:00
The letting of the property was an easy experience, Senka dealt with it in the utmost professional manner and after being let down by tenants, she came in and within a week I had 2 applications. Well done Senka and smart...

tina griffin
20 Aug 2019 12:22
We found Smart Homes to be an excellent estate agents. For us, they stand out a mile above other estate agents for their caring, responsive, and friendly attitude. I dealt with Senka, Laura and Alan and found them all to be...

Daniel Tipper
18 Aug 2019 23:00
During the process of buying our first home, Helen has been great at keeping us updated on a weekly basis and providing clear\/understandable explanations.

Marie Carney
18 Aug 2019 10:00
Always there to help with any queries.The staff are very helpful friendly and most of all very professional.A pleasure to be doing business with them.Jo was very helpful and was able to help us with our queries.A pleasure to...

Amit Sharma
14 Aug 2019 16:11
Huge thanks to Helen for getting us our first home. We literally wouldn\'t have got this house without your hard work and perseverance. Helen is top of her game on the house front. Thank you.

Geraldine Allen
13 Aug 2019 07:00
I used a well known new style estate agent for my sale and regretted it. All of my contact with Smart Homes as a purchaser was outstanding, From making my initial offer, to collecting my keys they provided exemplary service....

Shirley Hayfield
08 Aug 2019 20:00
My experience with Smart Homes has been great! Their consistent communication with us via email, text and phone helped us find the property we wanted. Once our offer was accepted we had friendly and professional updates...

Paul Hemmings
05 Aug 2019 19:00
Highly recommended. Helped us to find exactly the right property and then kept in constant touch throughout the process. Helen and the team were great.

30 Jul 2019 21:00
Helen and irene have been fantastic from start to finish ,helping my family secure our purchase and dream home we cant thank them enough very professional and fast replying to email phone calls definitely recommend this agent

Mr Denis Mcgrory
30 Jul 2019 17:29
My experience with Smart Homes was nothing short of excellent. They kept me updated, ensured the procedure was followed by all parties and were instrumental in driving through the sale of my property. Especially Emma Daffurn...

Martin Palmer
25 Jul 2019 14:00
It was a pleasure dealing with the Smart Homes team. Their communication throughout the whole process was superb with an update every week on the status which was really useful. For a slick buying experience, I\'d...

Ross Buet
24 Jul 2019 13:46
Dealt with Emma initially and had regular contact with Helen. Both were fantastic and the process was very quick and easy!

Mr Christopher M Hunt
22 Jul 2019 11:00
Smart Homes and in particular Helen offer an amazing service. I found everyone I spoke to at smart homes to be friendly and helpful. Helen kept me in the loop at every opportunity which is exactly what we needed as we were...

Donna Cokell
18 Jul 2019 13:29
The team at smart homes were a great help in assisting us through buying our first home. Friendly staff who take the time to chat things through with you. Could not have asked for anything else.

Susan Jarram
15 Jul 2019 14:00
We were selling our property and delighted with the service from Smart Homes and would definitely recommend. Louise was excellent and looked after us all the way through and was always available when we needed her.

Nick Youdan
12 Jul 2019 15:00
Have just agreed the sale of a property in Shirley, Solihull using Smart Homes and can thoroughly recommend them as an Estate Agent. They clearly know their market extremely well and their staff are very efficient and...

Carol Davies
10 Jul 2019 17:28
Brilliant service - friendly, professional and with great communications throughout. They were so easy to deal with and there were no surprises. Updates were regular and responses very quick.

John Walmsley
04 Jul 2019 19:00
A very professional service from valuation to completion... even when the dreaded “Chain” started to slow the whole sale down.

Stuart Adams
03 Jul 2019 15:47
Starting off as a new landlord can be daunting but this feeling was diminished immediately after meeting Senka and the Smart Homes team. I was offered an exceptional price for Smart Homes\' fully managed property...

01 Jul 2019 17:16
Absolutely fantastic service from start to finish - I would highly recommend them especially if you are selling the Shirley \/ Solihull area!

martin cemm
28 Jun 2019 22:00
My idea of estate agents completely changed when I employed smart homes based in Shirley Birmingham, the whole team were wonderful from the very beginning, completely professional, they kept me up to date throughout the...

28 Jun 2019 16:00
Smart Homes provided excellent service at all stages of the sale of my property. I had regular updates on potential purchasers and great support when a buyer was found. The purchaser and his solicitor proved slow and...

28 Jun 2019 11:34
I purchased a property via smarthomes with Helen being my primary contact. My solicitors were slow to action but Helen took it upon herself to drive the whole process. She got the whole process running a lot faster without...

22 Jun 2019 18:00
Very reliable and non intrusive customer service ,while at the same time providing realistic expectations and valuations. Very prompt in giving updates regularly and we felt well looked after. Well done Smart Homes and...

20 Jun 2019 12:28
I can't thank smart homes for the work they did on the sale of my house. Over the course of 6 months I literally had the sale from hell along with 2 forward purchases falling through but these guys kept on working as...

16 Jun 2019 17:00
Helen was very helpful and kept in constant contact throughout the transaction. Would definitely recommend smart homes and helen inparticular.

03 Jun 2019 22:00
I found Senka to be consistently helpful and confidence inspiring from the moment I met her. She always responded instantly to my enquiries and I felt that she would find me a tenant suited to my property, as I...

02 Jun 2019 12:00
smart homes have been professional and helpful throughout this process..the staff have been fully involved with both sets of solicitors and kept us up to date with everything to do with the sale.. from the photos to putting...

Raja khan
30 May 2019 12:21
Helen made the whole experience of being a 1st time buyer positive Helen went above and beyond many times to facilitate a smooth experience and also helped me where my solicitors should have been keeping me appraised and...

30 May 2019 08:00
We have always used Smart Homes and will continue to use them in the future, would highly recommend them. We dealt with Helen once our property was sold, who was very helpful and efficient. Always available to answer any...

29 May 2019 19:00
Helen was brilliant throughout a long and frustrating process. She kept us up to date regularly and was on the ball with chasing all relevant parties

23 May 2019 23:00
Senka has been great, she is willing to help with any queries. She is professional and friendly and is always quick to reply to emails.

Mark A
23 May 2019 09:16
Smart Homes and Senka have offered a great service. Had no tenant issues to date and they have been extremely helpful.