smarthomes reviews

smartreviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to Allagents.co.uk by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Karlos Be
21 Jun 2021 18:11
Awesome Experience throughout the whole Process of selling with Smart. This is the second property we have sold with them and from valuation, to detail preparation and viewings, through to sales completion with Helen - the...

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Katrina
21 Jun 2021 17:46
Smart Homes gave us a great service from marketing to the friendly and efficient sales progression team. Highly recommend this agent

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JB
21 Jun 2021 16:39
Unauthorised Junk Mail. If their sales operation is as good as their marketing, I would certainly not use this company. I strongly object to having marketing material dropped through my letterbox, when I have a large...

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Mr & Mrs O
16 Jun 2021 18:13
Contacted Smart homes regarding a unique property we had to sell. Spoke to Jamie Smart at length on a number of occasions that explained the process and gave us our best options on how to move forward and market the property....

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Emma Wilson
16 Jun 2021 09:45
Smart Homes were absolutely fantastic from start to finish, with really excellent customer service. Nothing was too much trouble for the team with all requests and queries dealt with in an efficient and professional manner,...

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Susan Atkinson
10 Jun 2021 13:45
First class service. Weekly call to update on progress. Always returned calls promptly. Staff, especially Helen, were very friendly and helpful. Would definitely use again.

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Nil
09 Jun 2021 16:45
We purchased a home in Broadoaks with the assistance of Louise and Julia who were attentive and helpful from the onset. We could not fault their service and their professional enthusiasm. They helped us to in envisage our...

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Lisa Cook
07 Jun 2021 08:45
So friendly and so helpful. I spoke to about 6 members of the team and all were very knowledgeable and happy to help.

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Sikander Chaudhry
06 Jun 2021 14:45
Very happy with Smart Homes and Senka especially in dealing with all matters of the letting of my Portfolio in Hall Green and Shirley. Senka takes from every details from photos, to listings, to viewing, to inventory until...

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Tom
05 Jun 2021 11:45
Very helpful on my first time buying a property. Always available and quick to get back to me on all queries. Worked with the developer achieve a very quick turnaround on the purchase as I had time constraints. Overall good,...

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LG
05 Jun 2021 08:45
A very swift and professional service provided by Smart Homes and Louise, really took the stress out of the buying experience.

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Karen Corbett
03 Jun 2021 11:38
Helen Cole always gives 110% and sorts out any problems we have, she has done this on many occasions and has made the process of buying and selling much less stressful

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Karen Corbett
03 Jun 2021 11:38
Debbie at Smarts Homes went above and beyond helping us with a protracted and difficult purchase. She was always there at the end of the phone if needed and was very proactive, couldn\'t be happier with the service and...

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Mr and mrs W
31 May 2021 10:31
5 stars isn't enough. From start to finish Debbie was so helpful and supportive to us, even during a ridiculously long chain! You're incredibly lucky to have such a good member on your team. Would highly recommend...

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Haris Rehman
27 May 2021 11:56
My wife and I recently purchased our home from SMART Homes and I have to say that the service we received from start to end was brilliant. We were continuously kept informed and up to date and they worked their hardest to...

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addam ali
26 May 2021 20:45
Excellent service from start to end, from the first viewing we had at another property and then this viewing for our home with trevor was brilliant, and then the service from Helen throughout the entire process was excellent,...

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Peter Draper
20 May 2021 07:45
I never thought I’d ever be writing a good review for an estate agent but Smart Homes really is something different to any others I’ve dealt with over the last 30+ years. Although not selling my own home,...

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Matt Monsoon
19 May 2021 14:45
Helen Cole dealt with our house purchase and I couldn\'t speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us...

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Diane Cridland
15 May 2021 13:45
I have been very happy with the service given to me from start to finish. I was kept informed regarding the viewings and once the property had been sold the after sales service regarding phone calls and e-mails keeping me up...

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Kat Payne
07 May 2021 10:18
We've been really a happy with the sale of our property using Smart Homes, they sold our house at asking price before we even hit the market. They valued it and my decision was to go a bit over the valuation - they...

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Sarah Hussain
03 May 2021 11:44
Julia has been professional and helpful throughout the purchase of our property. Her communication is excellent and she carries through on her promises. Major thanks to Louse also, who was so flexible and helpful with...

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Maaham Husain
03 May 2021 11:08
I've used smart homes a number of times and they've always had exceptional service. The team have always been warm and helpful, Senka is a pleasure to deal with and Alan has always been extremely helpful.

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Karen Lolley
30 Apr 2021 16:00
As a first time landlord it was difficult to know what to expect. I purchased an apartment off plan with the view to letting it out in a fully managed basis. Senka was really helpful and managed to get a higher rental that I...

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Amy
30 Apr 2021 15:57
I initially spoke to Helen in sales who was extremely helpful and put me through to Senka. Senka couldn't have been more helpful and made the transition to my new property smooth and stress free. Thank you Smart Homes...

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Debbie Grant
30 Apr 2021 10:45
Fantastic experience with Smart Homes as always. The staff always go above and beyond. Special mention to Senka Louise Powell and Julia who have helped myself and my son both find new apartments. Cannot recommend Smart Homes...

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Ajit Godhania
30 Apr 2021 10:30
Senka is a superb letting Agent, very attentive and willing to go the extra mile. She's efficient, hard working and builds great rapport with clients putting you at ease.

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Sarah Mcloughlin
30 Apr 2021 10:13
A truly amazing service from an extremely committed individual and team always returns calls , and acts quickly on any queries , can not recommend them enough , they now only manage one of my properties but have previously...

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Lee Baillie
29 Apr 2021 22:45
Smart Homes have always been exceptional at renting my properties. Thank you to Senka and the team...your efforts are greatly appreciated.

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Shila Godhania
29 Apr 2021 21:45
Great customer service and very attentive to our needs. Always quick to respond and willing to go the extra mile

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Kamla Pankhania
29 Apr 2021 21:45
Helen was very professional and highly proactive throughout the whole journey. She chased across the chain to provide regular updates and she always returned calls\/emails promptly. We would highly recommend Smart Homes based...

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Sean Grieves
29 Apr 2021 20:45
Great team at Smart Homes. Julia and Louise provided a top class service for our recent purchase at Broadoaks in Solihull. Thank you

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Rachel Dudley
29 Apr 2021 20:45
Every experience I have had with Smart Homes has been brilliant to date. From Jamie viewing my property to rent, Senka organising everything and keeping me up-to-date and Alan running me through the paperwork, my experience...

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Anna Chadwick
29 Apr 2021 19:45
Helen was very helpful when purchasing our home, we would highly recommend using smart homes. Nothing was too much trouble

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Jenny Collett
29 Apr 2021 19:45
I have used Smart Homes Lettings for many years and have always been extremely pleased with the quality tenants they have found for me. The service offered by the friendly staff has been excellent especially Senka and Tracey....

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Anjam Bhatti
29 Apr 2021 18:46
Knowledgeable team, very responsive communications. Have handheld me through my first let very effectively. Would be happy to recommend to other landlords.

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Margaret Reynolds
29 Apr 2021 16:45
Throughout my stressful and complicated sale transaction Helen Cole was extremely helpful, professional and efficient. Without her assistance I believe I would not have succeeded in bringing the transaction to a successful...

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Rob
29 Apr 2021 16:36
Both Senka and Lexley were fantastic, keeping me updated 100% of the way and moving my tenant in very quickly. Very happy :)

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Paul King
29 Apr 2021 15:21
Bought my first Buy to Let property with Smart Homes later 2020 and they could not have been more helpful at every stage from initial viewing, help with arranging mortgage and on to identifying and selecting suitable...

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Peter Bardell
29 Apr 2021 14:45
Excellent service. I’ve been using Smarts to let my property for over 10 years. Wouldn’t go anywhere else. Five stars.

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Michelle Rose
29 Apr 2021 14:45
Good afternoon. Smart Homes was recommended to us but also knowing the quick sale of properties in our area. We had the Director Jamie Smart value our property and he was spot on with the sale price. We had constant...

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Lauren Jordan
29 Apr 2021 14:45
I would recommend Smart Homes to everyone! I am both a landlord with Smart Homes lettings department as well as recently securing an onward purchase through them. The team are by far the most knowledgeable and...

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Joseph
29 Apr 2021 13:45
Senka is great! Very professional & helpful with anything you need. Been a long year but was always quick at replying.

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Alex Flower
29 Apr 2021 13:15
Helen was brilliant throughout our buying experience. As first time buyers we were clueless to the process and Helen made us feel very at ease, kept us up to date consistently and was very helpful throughout.

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Lauren Dobbin
29 Apr 2021 12:46
Helen Cole has been fantastic throughout our first time buying a property. Her friendly personality has made this process a lot less stressful. All queries we had were answered quickly and we were updated on a regular basis...

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Kassim
29 Apr 2021 11:54
To the BEST management team I have worked with, here\'s to you and the great support you have all shown me. Thank you so much for the help and support you have shown me and look forward to working with you again very...

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Kassim
29 Apr 2021 11:52
I recently purchased a property from the new homes team at Smart Homes, I received an amazing service from beginning to end by all of the team at Smart Homes. Julia and her team went above & beyond to assist me with...

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Gillian Cain
29 Apr 2021 11:52
Amazing, from day 1 of purchase to rent the staff at Smart Homes have been exemplary!! They are always in contact, they keep you updated with news on new properties, always friendly and super helpful, I would definitely give...

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Robert James Beasmore
29 Apr 2021 11:46
This will be our second letting of our property using the Smart homes Dickens Heath Lettings office. We have found Senka, Alan and all of the staff there to be very helpful, polite and professional. On both occasions we have...

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Christine Foxall
29 Apr 2021 11:46
I received help and support during my sale from aHelen and other members of the team. The whole process was challenging due to COVID and an illness I had forcing a sale cancellation but the team continued to do their best...

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A Chung
29 Apr 2021 11:45
Helen from the Sales progression team at Smart Homes have been really helpful during the whole conveyance process. She was able to liaise between the vendor, the buyer and both solicitors to facilitate the whole process. My...

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