smarthomes reviews


The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by customers who have purchased a property through us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.

Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to this present day.


Joanne Chapman
20 May 2022 22:45
Excellent from start to finish. Knowledgeable, friendly and extremely efficient, our home was sold before even hitting the market to buyers that they strategically gave sneak peak to for the top expected price. The team...

Debra Lewins
06 May 2022 20:47
Amazing from start to finish. Louise who I first met during the valuation of my late dads house was lovely. Helen in the sales progression team was amazing. She kept us upto date on every step, offered advice and went above...

nathan rooney
05 May 2022 12:46
Excellent service from start to finish. From the very first viewing conducted by an agent Called April Stormont-Clarke through to the after sales agent Sue Dater and everyone else involved. Highly recommend Smart Homes...

Rob & Emma
04 May 2022 10:46
We are very pleased with Smart Homes during our whole journey from renting to them selling our property. They are efficient, professional, friendly and always keeping us updated, a easy and straight forward process. Louise...

Mandana Abed farsooni
28 Apr 2022 10:18
We have no hesitation in recommending Smarthomes to anyone looking to purchase or sale a property. We received an excellent service and the staff were very friendly and with out the help of Helen we think the purchase would...

Sarfraz Gulzar
27 Apr 2022 14:13
Best in the town in the town.been to few agents but there services were way better then anyone else i have been to very cooperative stuff amazing service through out specialy she was always there whenever needed any help.

Nikki Jay
26 Apr 2022 12:18
I cannot recommend Smart Homes enough! Each and every member of staff are so friendly and helpful, and ensure a very smooth process. I have to give a special mention to Helen. She was absolutely fantastic. She...

Helen Yates
26 Apr 2022 10:53
I can\'t recommend Smarthomes highly enough! Throughout the entire process I felt completely supported and informed by the team. Each team member from the staff in the office to the agents who came to carry out the...

Sandra Wheale
26 Apr 2022 10:27
Brilliant service. Very efficient and Helen kept us updated. Would recommend Smart Homes as they were very professional and proactive.

John Chippendale
26 Apr 2022 10:18
The whole team at Smart Homes worked really well in selling my property. They were friendly, professional and honest. The process at Smart Homes is really good, each person in the team from sales through viewings and onto...

Neil Smith
24 Apr 2022 17:27
In a very difficult market (retirement flats) during a very difficult time (Covid lockdowns), Josh and his colleagues always kept us informed of the situation, be it good or bad, and their efforts to get it moving, with...

Kris K
20 Apr 2022 19:45
Professional, efficient and pro active. The Team work hard to market your property and carry out viewings until a sale is agreed. They keep you informed of new properties available for sale to ensure you have a viewing slot...

Laura Whatmore
20 Apr 2022 17:45
I would highly recommend Smart Homes if you are selling in and around the Solihull area. Helen Cole was fantastic and always kept me up to date. She went above and beyond what I had expected. She is a great asset to the...

CN Architecture
09 Apr 2022 12:45
This is the first time I worked with Smarthome Shirley Solihull branch, and I was very impressed with their professional and friendly services. All the staff I have met or talked to are very polite, helpful and professional....

Paige Cartwright
08 Apr 2022 14:45
We are first time buyers and have received a fantastic service from Smart Homes. We used their recommended mortgage advisor, Louise, who was incredibly helpful! Helen from sales progression team then helped us for the rest-...

Rachel Joy
06 Apr 2022 12:45
Another Excellent service from Smart Homes again, on my latest sale. Louise Lane came out initially to value, and take forward the sale , and then Debbie Guest as the Sales Progressor. They always provide excellent service,...

Matthew Smith
30 Mar 2022 18:45
Top agent. From instruction to sale to exchange and completion we had an excellent experience. Emma handled negotiations and was spot on. Straight talking and had the details required to make a decision. Helen handled...

Henrietta Mooney
28 Mar 2022 13:23
Myself and my partner have just completed on a property in Solihull. Debbie was overseeing this purchase for us and I really could not recommend Smart Homes or Debbie more highly. As we are first time buyers it was a...

DJ Pitt
25 Mar 2022 11:45
Absolutely fantastic service. I\'ve sold my property through smart homes and they\'ve were brilliant. Helen has been wonderful to work with through the entire sales process, helping me, being understanding and being...

Zahida Najib
25 Mar 2022 09:45
We deal with estate agents on a daily basis but Helen was so proactive and was always one step ahead, she made the whole experience of purchasing as effortless as possible.

Li Tao
23 Mar 2022 16:35
Good local market knowledge, honest opinion, good advice, and clear and timely communication. All these were very helpful for us to go through the complicated and very stressful property sale process. I will recommend this...

Margaret Dempsey
23 Mar 2022 12:16
Bought my property through Smart homes. Really helpful and friendly staff from viewings to support throughout the purchase. I would like to mention Helen Cole especially who has been a star.

I Z Mash
18 Mar 2022 12:00
Smart Homes have been the best estate agency I've seen in a while, they respond to enquiries and come back to you when they say they would. Helen took all the stress away from our purchase Thank you x

Rose Davie
17 Mar 2022 17:02
Fantastic service. I've brought my property, let my property and sold my property through smart homes and they've been brilliant. Helen has been wonderful to work with through the entire sales process and I...

Marcus Farrell
10 Mar 2022 17:54
Where do I start from first point of contact through to sale everyone at smart homes has been first class from Jamie coming out to Value our property to Louise with excellent photos, we had great support from April, Denise,...

City Wheel Refurbishment
10 Mar 2022 16:23
I have just completed a purchase which was marketed and sold by Smart Homes Dickens Heath branch. The transaction with them really was flawless. I viewed several properties with other agents and the lady that led the viewing...

10 Mar 2022 12:57
I dealt with Smart Homes (Shirley branch) when purchasing a house. Unlike a lot of agents who sit back and consider their job done once they\'ve found a buyer, the Smart Homes team remain proactive from offer to...

Barry Sterling
10 Mar 2022 11:53
Smart Homes are very professional and go the extra mile to help with the sale of our house. Debbie Guest kept us informed at every stage and really put in every effort on our behalf . I wouldn't hesitate to recommend...

Natalie Moore
07 Mar 2022 14:45
Working with Smart Homes makes moving house much easier. The sale progression team are all experts and understanding the process making communication easy.

Hassan Akhtar
02 Mar 2022 13:45
I completed my purchase 2 days ago. Excellent experience.. It was complicated issue with solar panel but their team helped my solicitor in sorting out. The best thing about Smart homes is that they always respond to phone...

Sehreen Qurban
28 Feb 2022 14:45
Smart homes are fantastic beyond words. They have a great team and have made the buying process so easy. The are extremely professional, very honest and go above and beyond to deliver the best customer experience. Rory Powell...

Bridget Nicholas
15 Feb 2022 19:52
Helen Cole dealt with the sale of the property very efficiently. She communicated information on a regular basis and was able to answer any questions we had promptly. All round Excellent Customer Service.

Faye Warrilow
15 Feb 2022 13:03
Smart homes provided me with a great service selling my property. Regular updates and communication. Debbie Guest was just brilliant she really is great at her job and so helpful. Can't thank Debbie and the team at Smart...

Freixnet Fenton
14 Feb 2022 13:45
Tina has been extremely proficient within a number of scenarios in which we have needed advice or guidance regarding issues with the property we are renting. She always responds extremely promptly and in a positive yet...

Iain Neville
04 Feb 2022 10:28
Over the last 10 months Smart Homes have done a superb job to finally get me over the line to sell my house. They sold it immediately it first went up, and the same each time an agreed sale has fallen through (3 times). ...

Deborah Hughes
03 Feb 2022 19:45
I can completely understand why Debbie Guest was awarded best agent in 2018. She guided me through this process, which was arduos! What should have been a simple sale took forever. Debbie worked tirelessly, answering every...

Anne Roe
31 Jan 2022 15:45
Fantastic service. Having moved to this agents, after several months with another. We were very happy the professionalism was on another level. We had a few people pull out right at the end, no fault to the agents. Every...

Gill Brown
31 Jan 2022 10:18
Helen was amazing and guided us through this process with such professionalism, support, knowledge, great communication skills and most importantly, patience. Nothing was ever too much trouble . We were selling our house...

Peter Griffin
31 Jan 2022 09:57
Team were excellent, pricing the property correctly, did viewings, sold for the full asking price in a week. Friendly Professional Service throughout.

Laura Baker
28 Jan 2022 19:45
From start to finish, the service we received from Smart Homes was fantastic. They were always there at the end of the phone to answer any queries we had and to chase things up when needed with various parties. Emma and Helen...

Kate Gee
26 Jan 2022 19:45
Tina has been very helpful over the past few months where a variety of issues have arisen with our property. Tina has ensured work has been undertaken in a timely manner and I am very grateful for her guidance on matters. ...

Sanaa Malik-Khan
26 Jan 2022 13:39
Smart Homes were one of the best agents we have used. They were so helpful. They ensured we were happy and comfortable and made the whole process feel seamless. Thank you to the whole Smart Homes Team especially Gin Kaur...

David Whitehouse
26 Jan 2022 09:45
Helen managed our purchase and really helped by pushing solicitors from both sides, we were constantly kept up to date with weekly calls even if no progress had been made that week we always knew where we stood. I would...

Peter Christie
22 Jan 2022 23:45
Laura, Alan and Senka have been really great through the whole service from letting the property to looking after the property during rental. They’re a fantastic team.

Tom McCabe
20 Jan 2022 18:46
Natasha was brilliant and very helpful 👍🏻👍🏻 Any questions I had she answered them promptly and correct, I was very happy with her level Of customer service

Thomas Day
18 Jan 2022 14:45
The whole team have been fantastic every step of the way, helpful, attentive and efficient. This has been throughout the whole process, from valuation with Jamie to marketing with Louise and sales with Nicola, further buying...

Kim shevket
18 Jan 2022 10:39
Absolutely perfect from start to finish, extremely knowledgable staff, and experts in each of there fields through the house sale. Highly recommend them to anyone. Always on the ball

ellie salter
17 Jan 2022 11:45
Great service through and through . A wonderful and helpful team that are always happy to help . They really made first time renting easy for us both .

17 Jan 2022 10:22
Whether finding new tenants for my property or dealing with issues tenants have with my property, everything is usually handled quickly and professionally. Communication with myself is very good. I feel the rental of my...

Robert Duguid
15 Jan 2022 10:45
The agents at Smart homes have always been helpful and quick to respond! Would rent from them again any time!