smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

18 Sep 2020 20:00
As a first time buyer with very little knowledge of what needed to be done buying during a global pandemic was far from ideal. Julia and Louise’s excellent service guided me through the entire process perfectly.

Gemma Marshall
18 Sep 2020 18:00
Smart Homes were excellent. We had lots of viewings with regular feedback for the sale of my mothers house. I found all the staff we dealt with to be very professional and approachable, particularly Gemma who we found to be...

Maria Steele
15 Sep 2020 13:00
Living some distance from the property to be purchased we were impressed with the excellent, clear communication from the viewings team who were very accommodating and reassuring. The professional approach stood out compared...

15 Sep 2020 08:38
Smart homes have been amazing with managing my properties and really do live upto what they promote themselves in being the No1 Estate agents to work with. Thank you all for all your support.

Kate Booth
10 Sep 2020 22:00
Brilliant service from the team at Smart Homes. From the advice they gave me about getting my house ready for sale, to the efficient organisation of the viewings process I have been very impressed with the team. I always...

Bee McRae
10 Sep 2020 22:00
The sales and follow-up teams are very helpful and prompt in their response to all queries. They do their level best to help you, thus reducing your stress level.

Sophie Clarke
10 Sep 2020 15:00
Smart Homes have been amazing, from the moment I called about the house, all the way through to completion. They went above and beyond to help speed up the sales process and am so glad I purchased my first house with them.

08 Sep 2020 19:00
Sold my property in 10 days at asking price! A very efficient team that delivers exactly what promises. The valuation by Josh was spot on with the perfect expalnation of how the process works. Photos taken by Simon were...

Guy Widman
08 Sep 2020 13:00
We are delighted with the professional service offered by Simon at Smart Homes and cannot recommend highly enough his and the Shirley office\'s services.

Tanzeel Sabahat
08 Sep 2020 11:28
I found both Helen and Gemma to be extremely helpful in completing our house purchase. The purchase was delayed due to COVID but both Gemma and Helen kept me updated throughout the whole process and were very helpful in...

Bob Mansell
08 Sep 2020 11:27
A very professional service. Right from the start when Jamie Smart came to value the property we felt we were receiving a very professional service, Jamie had obviously done his homework regarding the property. The...

Tom Daffurn
07 Sep 2020 22:00
Excellent customer service, sold my home in a week and also secured the one we wanted to buy with smart homes. Also arranged mortgage with Louise so great all under one roof. Cant thank the team enough

Lexie Hardwick
07 Sep 2020 22:00
I must say what a great team at smart homes, I was always wary when it came to choosing the right agent to sell my home, but Louise Lane was great and always there to speak to. Emma negotiated the offers we received and...

laura cole
07 Sep 2020 14:00
As a first time buyer I had no knowledge of the whole process of buying however having Jo has been great. She talked me through each stage, was extremely helpful and kept me up to date with everything. I had some issues with...

Hani Alrifai
07 Sep 2020 11:42
Top people. Whether you're looking to rent, buy, or rent out your property I would recommend Smart Homes. I've used all 3 of the services and it has been smooth sailing! When it comes to selling my properties, I...

Anne Barlow
31 Aug 2020 16:34
Amazing service, always helpful and polite can't do enough for you. Everyone in Smart Homes can't be faulted especially Helen. Can't recommend them highly enough

31 Aug 2020 14:32
Excellent service from start to finish, especially given we moved during the height of lockdown. Always kept us up to date and were on hand to answer any questions.

Wouter Schuitemaker
31 Aug 2020 14:20
We have used Smart Homes for many years and have now sold two homes with them and obtained excellent long term tenants for one of our properties. They also sold our homes in record time, both times in difficult economic...

31 Aug 2020 12:56
From start to finish everyone that was involved with our house sale was very professional , I would definitely recommend Smart homes to anyone who ids thinking of selling there property

Movita Vickers
29 Aug 2020 13:00
My property was sold via Smart Homes. Although it took a long time for the Sale to go through due to COVID, the team kept me informed throughout. I would definitely use this company again.

29 Aug 2020 11:00
Sold my home and brought new home from smart homes,got to say what an excellent service from start to finish and complete dedication to solve problems when they occurred,have to say a thank you to Helen who guided and sorted...

Louise Deakin
29 Aug 2020 11:00
Excellent service from start to finish received regular updates and made to feel like a valued customer,thank you Helen,highly recommended estate agent and hard working staff!!!

28 Aug 2020 16:00
Despite the Lockdown Restrictions in March 2020,The Service at Smart Homes was exceptional. In particular, Senka the Letting\'s Manager was not only professional and courteous but was also one of the most friendly and...

Tanya Harrison
28 Aug 2020 16:00
We have recently become Landlords using Smart Homes as our letting Agent. We have been dealing with Senka and she has been very proactive, helpful and extremely efficient. I’d highly recommend her when dealing with...

Sally M
28 Aug 2020 13:00
I achieved an immediate sale due to superb service from the whole team at Smart Homes.  Grateful thanks to Russell for his professional advice and expertise, excellent photography and video skills; I was...

Jude Savage
28 Aug 2020 11:00
Very efficient service all round, would recommend without hesitation. Sold my property very quickly. Good communication throughout the process. Thank you!

Paul Boyce
28 Aug 2020 11:00
Outstanding service Having not used an estate agent in over 22 years we were a little apprehensive to say the least. They were prompt, very clear in explaining the process and continually kept us updated. We could not...

Rose Davie
28 Aug 2020 00:00
Senka has always been very professional and supported me in finding a tenant very quickly. Alan was brilliant with queries and great over the phone and organising appointments. So far a very good service which I would...

Ajit Godhania
27 Aug 2020 19:00
Excellent service from Senka and the lettings team. Can’t recommend enough. Extremely professional throughout. Thank you so much for all your help guys!

Nirmal Kaur
26 Aug 2020 10:00
Service was good. They always came back to me with an update. Excellent customer service with Laurentia. She was friendly and helped me through this stressful time

Eileen white
24 Aug 2020 12:00
Fantastic staff, always very helpful and friendly , especially Helen she was always very upbeat. I would definitely recommend this team.

Sharen Overall
22 Aug 2020 12:00
Special Thanks to Emma Daffurn @ Smart Homes xxx We are very thankful and impressed with Smart Homes Shirley Branch. They marketed and sold my Fathers apartment and now Emma Daffurn has secured a sale on our house within...

Heather Crookston
22 Aug 2020 10:00
Smart Homes kept me fully informed all through the process of selling my house. They were very efficient throughout. I would definitely use them again and recommend them to anyone who needs an estate agent.

20 Aug 2020 14:00
Smart Homes were amazing throughout our buying process. We were kept updated and advised along the way. Louise and Julia were very professional and caring. The team are still on site now and are always happy to help where...

19 Aug 2020 15:00
Excellent details prepared to market the property and a good follow up service by the office staff. The progression of sales team gave regular updates which was most helpful. A very professional and friendly team.

07 Aug 2020 15:00
Smart Homes provided a very friendly and professional service whilst I was purchasing my property. Communications and assistance from Gemma were excellent. Thanks all.

Joan Davis
30 Jul 2020 21:00
What a great experience moving into my new apartment at Princes Gate. The sales team were so understanding and patient with me having to sell my property to be able to down size to these amazing apartments. Julia and...

Josh doyle
28 Jul 2020 12:41
We found Smart homes to be extremely efficient and very helpful throughout the whole process. We dealt with Gemma throughout the sale and she was brilliant, on hand to answer any questions or concerns. Great service we would...

Keith Sutton
25 Jul 2020 10:02
An excellent agency full of energy. Buying or selling, representatives turn up on and are both knowledgeable and enthusiastic. Not always easy to contact by phone as they are busy but they always call back. Better a busy...

Martin Hughes
22 Jul 2020 07:00
I heard good things about Jamie and the team, and I am glad we appointed them. They arranged a large number of viewings , we had a number of offers, including at the asking price. Prospective buyers who made offers were all...

Michael Buckley
21 Jul 2020 11:00
Professional, Knowledgable and Driven are the words which best describes the Smart Homes Team. In the tough market conditions over the last two years I have both bought and sold a house with them They have a proven way of...

john williams
18 Jul 2020 12:00
We are very happy with the service that we received from Gemma. She kept us informed all the way threw our purchase and has a friendly approach. Good service in difficult times

Nabeela Ahmed
17 Jul 2020 23:00
Excellent service and communication throughout. Gemma was especially helpful. Very happy with my new home..thanks to Smart homes for making it a smooth process. -NA

Alison Roughton
16 Jul 2020 15:00
Many thanks to the Smart Homes team especially Emma. My property was sold within a few weeks after lockdown. Excellent service and a reputable Estate Agent.

Raj Thandi
02 Jul 2020 13:00
An excellent service in these difficult times. Viewings were arranged with correct social distancing at all times. Snagging list was attended to promptly with a smooth handing over of keys. Also a delightful welcoming hamper...

Paul Revill
02 Jul 2020 12:00
I only write reviews if I feel I have had an excellent service and this has certainly been the case with Julia and Louise at Smart Homes. Julia and Louise showed me several apartments. They were very patient and I felt they...

Louise Jones
02 Jul 2020 08:00
Excellent service from the start to finish I received help and support with applying for a mortgage all the way through to completion. I would like to thank Gin Kaur for her overseeing the sale and purchase of our property...

Andrew Blackburn
29 Jun 2020 20:00
Well done Smarthomes Shirley, I don’t normally give reviews but I wish to do so for Smarthomes Shirley. We received excellent service from the whole team throughout the whole process. Especially as we had to cope...

Scott Wakefield
23 Jun 2020 11:00
So my experience was a little unorthodox, given I was purchasing a property as a worldwide crisis was emerging, however Jade and Julia of Smart Homes were phenomenal in their service and communication. I dealt with Jade from...

Debbie Hunt
22 Jun 2020 23:00
My review is for the fantastic service I received from Louise Lane. I was buying and selling Thank you Louise for everything you have done on both the sale and purchase of my properties. You have been instrumental in ...