smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Tracey Hatfield
14 Nov 2019 16:07
I moved my property from another agent to Smart Homes and I am very happy to say they sold my property within the first week of putting it on the market! There service together with communication has been exceptional. I...

Joanna McNaughton
12 Nov 2019 20:00
My mum bought and sold with Smart Homes . Helen has looked after her and our family, making the process really painless. Really friendly and professional. Thankyou. I definitely recommend using Smart homes.

Bas Javid
11 Nov 2019 17:06
I've been with Smart Homes for a few years, both as a Landlord and for selling a property. Their service has always been first class. All of the team, across both branches, have served me well and with the utmost...

Dean biddleston
08 Nov 2019 21:00
Fantastic service through to smooth transition of sale, Helen made sure that everyone was made aware what was going on until contracts were exchanged

Jon Stevens
08 Nov 2019 11:00
Outstanding service and blew to competition away and like a breath of fresh air! The Team (especially Senka) was honest, professional, efficient and totally knew their business! Whilst not the cheapest, this was a worth while...

Nigel Collins
31 Oct 2019 11:28
I would like to please, if I may please, give WELL DESERVED PRAISE, MUCH DESERVED PRAISE to Helen, Zenka and Tracey, for their Magnificent, Outstanding work through out the year of 2019. I will never forget ZENKA offering...

Louise Francis
30 Oct 2019 11:12
Louise Lane at Smart Homes Shirley has been so incredibly helpful, patient and supportive during a rather complex situation. Although we decided to remove our house from the market due to personal reasons, the service we...

Gillian Cain
29 Oct 2019 09:36
Fantastic Service !.. from the minute I met Senka she totally made me feel I was in safe and professional hands, the service I have received has been second to none and they have worked incredibly hard to get the right person...

28 Oct 2019 13:21
A pleasure to deal with and excellent communications throughout. The whole process was effortless with minimum stress. Every member of staff was fully switched-on and dealt with us impeccably.

Stuart Walker
28 Oct 2019 10:12
From the point of contacting the team in Shirley all the way through to the exchange (which happened just this second) I've had nothing but a well informed and supportive experience delivered by Smart Homes. Making the...

Claire Lester
28 Oct 2019 10:12
I have worked closely with Helen to purchase our first home. Through all hurdles that were out of Smart Homes\' control she was wonderful. She always put us at ease and went above and beyond her job role to ensure we got...

Paul Stevens
24 Oct 2019 16:58
As first time landlords we needed all the help and guidance we could get and Smart Homes did everything we could possible imagine! Swift, efficient and friendly service at every stage and tenants moved in very quickly. Well...

Sampanna k mohite
23 Oct 2019 09:37
Super star Helen! She kept me posted every week with the update through the transaction. Soft spoken and very helpful

Edward Parkes
21 Oct 2019 23:00
From the start of our sale and purchase Smart Homes delivered high quality customer service and professionalism. Communication is clear and concise, with regular updates that kept us informed every step of the way. They are...

Nita Jadav
20 Oct 2019 23:00
I have 2 properties that I let out with Smarthomes. Senka is extremely professional and dealt with all my queries. I felt comfortable when Alan conducted all the viewings as he he was friendly and professional. Everything was...

Richard John Guy
17 Oct 2019 21:00
I can thoroughly recommend Smarts for the sale of your home, right from the first meeting with Russell to discuss price and sales strategy to the sale exchange and completion they have showed a commitment to seeing the whole...

Ilona Kafetzis
17 Oct 2019 20:00
Fantastic experience. Great communication throughout process. Really professional team who deliver. Could not fault this agency. Special thanks to Russel & Helen.

Jim Hughes
17 Oct 2019 15:27
Just wanted to say a BIG THANK YOU to Louise & Jackie and the rest of the Smart Homes team for helping me sell my 2 Bed flat in Dickens Heath. Regularly keeping me updated through the wholes process and always on had...

Kathryn Callaghan
15 Oct 2019 03:00
Outstanding service from the staff at Shirley. From arranging viewings to completion. A special mention to Helen in the sales progression team who went above and beyond in keeping us up to date with our sale and purchase...

Christine yarnall
14 Oct 2019 21:00
Helen at smart homes was very efficient, friendly and professional between her and our solicitor they managed to get our house sale and purchase through in record time due to the demands of the needs when buying a new build...

Laura wadlow
08 Oct 2019 13:00
Very Impressed with Jackie Jenkins service, called to update me regarding proceedings and always efficient with responses. Helped move things along when the sale process slowed down etc Thanks Jackie for your help

Laurel Northam
04 Oct 2019 11:34
Delighted 😁 Sold within a few weeks. Helen was allocated as our negotiator & was on top of things from the start, in spite of complications. She informed us every step of the way Thank you Helen 😊

02 Oct 2019 11:20
My flat sale was not plain sailing to say the least. I thought it was going to fall through numerous times but Helen Cole went above and beyond to ensure it did go through and did her best to keep me calm in the process. I...

29 Sep 2019 18:00
It has been so exciting, great fun and a wonderful experience purchasing my first property through Smart Homes. Thank you so much Jade (Barnwell) for all your reliable, efficient and professional service, and for your...

24 Sep 2019 16:25
Smart Homes have been excellent from start to finish. Helen has gone above and beyond to ensure our sale and purchase went through. We couldn't have done it without her, she is absolutely amazing. Kept us informed all...

Samuel Thorne
24 Sep 2019 12:00
First time purchase Helen was very helpful and informative throughout the process. She kept the momentum going and kept us updated when there a few delays towards the end of the process.

Jenny Durston
18 Sep 2019 22:00
Sale completed today. Smart Homes provided excellent service. We were kept advised of all viewings and offers. They also advised limiting the number of viewings in anticipation of significant interest. This was the correct...

Sally K
12 Sep 2019 14:37
Thank you to Smart homes for being so efficient with our purchase . Jamie and his team especially Helen were very helpful and always at the end of the phone when needed. Nothing was too much trouble and they were very patient...

Shadi Basurra
11 Sep 2019 10:00
I have dealt with many estate agents, and in fact, I have sold my property through an online agent trying to minimise my cost of moving into a new house. However, due to the nature of the sale, I was stuck in a long chain....

Jamie Roper
09 Sep 2019 22:00
Irene and Helen were very helpful throughout the process. We were always updated on how the sell was going and both were always accommodating with any requests we had.

Mike Burtoft
09 Sep 2019 09:00
Brilliant Estate Agents. We\'ve just bought a house using Smart Homes (and sold ours using them as well - reviewed separately) and the service from start to finish has been exceptional. Irene handled the pre sales and...

Hannah Hames
07 Sep 2019 09:00
Helen at Smart Homes was instrumental in our purchase and made some very stressful situations feel manageable. Her optimism and direct but friendly approach to getting things done was just perfect, and I\'m not sure...

Karl marie
04 Sep 2019 11:08
Helen and irene have been amazing helping us finally get our dream home in the area we love we cant thank them enough xx great team communication and support was terrific would recommend this estate agent for sure thank you...

Rebecca Enright
03 Sep 2019 10:04
A first class service from the most efficient, professional team. From the moment I contacted Smart Homes, Jamie Smart and his team gave their utmost to ensure the service they provided was second to none. In particular,...

02 Sep 2019 15:41
During the process of buying my first property, Helen has been great at keeping me updated on a weekly basis and providing me with regular updates on my queries.

Sarah Mills
31 Aug 2019 00:00
Helen at Smart Homes was second to none at sorting out the process of us buying a house. From the minute we placed an offer to the completion and collection of keys she was extremely approachable and talked us through any...

Isman Ali
30 Aug 2019 18:00
Jo and Laura are so friendly and very professional, always so helpfull and a pleasure to talk to. Anytime i have made a request, its dealt with so quickly. Wouldnt rent from any other letting agency, 5 stars for Smart Homes...

Julie Castleford
30 Aug 2019 13:00
Always kept us up to date. Followed through on the sale. Ms Helen Cole most communicative and efficient. No issues with this agency.

Andrew watton
28 Aug 2019 21:00
Senka and team as ever brilliant at finding us the right tenant and being so prompt, efficient and effective in all communications...thank you!

Alan G
28 Aug 2019 13:00
I\'ve let out a couple of properties via Smart Homes now and I\'ve always found the team to be professional, market experts, honest in their feedback and really helpful. Alan G.

Katarina Tisma
28 Aug 2019 00:00
Excellent service yet again from Senka in helping to rent out a 2nd property for us. From fantastic marketing, building interest in the property, great advice, and keeping us updated throughout, all within a tight timescale....

Jenny H
26 Aug 2019 13:00
As a first time landlord we approached Senka on recommendation from another first time landlord. We would have no trouble recommending her to future landlords. Senka, along with all other members of the lettings team I have...

26 Aug 2019 12:26
Senka and all the staff have been very professional and reassuring making our experience as landlords much easier. Will always recommend Smart Homes.

Peter janackovic
23 Aug 2019 18:00
The letting of the property was an easy experience, Senka dealt with it in the utmost professional manner and after being let down by tenants, she came in and within a week I had 2 applications. Well done Senka and smart...

tina griffin
20 Aug 2019 12:22
We found Smart Homes to be an excellent estate agents. For us, they stand out a mile above other estate agents for their caring, responsive, and friendly attitude. I dealt with Senka, Laura and Alan and found them all to be...

Daniel Tipper
18 Aug 2019 23:00
During the process of buying our first home, Helen has been great at keeping us updated on a weekly basis and providing clear\/understandable explanations.

Marie Carney
18 Aug 2019 10:00
Always there to help with any queries.The staff are very helpful friendly and most of all very professional.A pleasure to be doing business with them.Jo was very helpful and was able to help us with our queries.A pleasure to...

Amit Sharma
14 Aug 2019 16:11
Huge thanks to Helen for getting us our first home. We literally wouldn\'t have got this house without your hard work and perseverance. Helen is top of her game on the house front. Thank you.

Geraldine Allen
13 Aug 2019 07:00
I used a well known new style estate agent for my sale and regretted it. All of my contact with Smart Homes as a purchaser was outstanding, From making my initial offer, to collecting my keys they provided exemplary service....

Shirley Hayfield
08 Aug 2019 20:00
My experience with Smart Homes has been great! Their consistent communication with us via email, text and phone helped us find the property we wanted. Once our offer was accepted we had friendly and professional updates...