smarthomes reviews


The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by customers who have purchased a property through us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.

Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to this present day.


Nigel Levy
04 Dec 2021 01:45
We recently sold our home through Smart Homes and found them to be friendly, helpful, professional and proactive throughout the process. While I expected this with the sale itself (as obviously this was a service we paid for,...

Emma Anderson
01 Dec 2021 19:45
I want to say that my purchase with Smart homes was excellent, they supported me all way and really pushed things through to completion, a special thank you to Debbie as well.

Abode Homes Ltd, Mr Sharif
01 Dec 2021 11:33
I have been using Smart Homes for many years now, not only to Sell my Properties, but also purchasing them too. I can simply say that all of the team are great and the transactions have always been very smooth and in good...

Laura Cartwright
29 Nov 2021 16:45
Thank you so much Smart Homes! After a struggled few years on and off the market with multiple agents, Smart Homes were by far better than the rest. Communication was never an issue, their attitude remained enthusiastic...

19 Nov 2021 16:25
Fantastic Service from start to finish, my property was marketed on the Monday and the tenants moved in on the Friday, nothing was too much trouble for the lettings team. Thank you everyone, special thanks to Senka &...

05 Nov 2021 21:45
I would recommend anyone to use Smart Homes. They are professional, reactive and proactive - in particular Gemma who dealt with the purchase of my first home. Gemma responded to emails, resolved issues and queries quickly as...

Charlie Grieves
03 Nov 2021 17:03
Smart Homes Lettings we're amazing with me for getting my 1st home, the team helped me all the way through the process and it all happened very quick which was great. Any thing I have needed once I have moved in they...

Harry Ford
03 Nov 2021 16:06
From the outset of engaging Smart Homes, the service the staff especially Helen has been fantastic, would highly recommend SmartHomes as the support is there for you with a regular update how your sale is progressing

laura taylor
01 Nov 2021 21:45
Excellent experience with Smart Homes. Helen worked as our sales progresser and was crucial in the process going smoothly. She was professional , easy to contact and quick to respond as well as always being aware of what was...

Ali Sardar
01 Nov 2021 17:53
It was my first property deal with any sort of agent starting from viewing till finalizing but during this course i interacted with few many other agents during the process of viewings and property search but Smart-homes is...

Russell Hogarth
29 Oct 2021 20:45
We contacted Louise at Smart Homes who carried out an appraisal on our home and once instructed set to market the house quickly with a great video and supporting literature a few viewings later we had sold but sadly the...

Caroline Moore
29 Oct 2021 14:45
The Better Agent I\'ve bought and sold house, always having to chase. What a refreshing change that Smart were always ahead of the game, chasing for me. Thank...

Sukauna Walji
29 Oct 2021 12:45
After being on the market with another agent for ages, old my mother\'s property with Smart Homes. They were amazing from start to finish, excellent communication by Helen even if there was no update she would call me...

sharon almond
25 Oct 2021 13:58
After having my property up for sale with another local agent for months, who did nothing, I finally had Simon round who revalued my property and put it on the market straight away. It sold within days and from then on,...

Denny Stanley
20 Oct 2021 03:45
Very good service. Would definitely use again. Only annoying factor is the amount of time to close property with leasehold. Took 5 months, but not the estate agent fault. UK real estate law and solicitor requirements...

Li Tao
15 Oct 2021 17:47
We are very happy with the service provided by the agent throughout our property sale journey. Staffs are very friendly and very helpful. They understood the local market well and provided good advice.

06 Oct 2021 09:45
I have recently purchase my house through Smart Homes, and found the service provided to be excellent. The communication in terms of updating me on the progression of the sale and liaising with the Sellers on my behalf was...

Gareth Jones
05 Oct 2021 20:45
Had excellent support and service throughout. Special mention for Helen, very much the glue that held things together. Thank you

29 Sep 2021 15:45
Form start to finish, Smart Homes have been professional and helpful, guiding us through the sales process and chasing up when things aren’t on track or going to plan. Would recommend.

Andrew Harris
29 Sep 2021 14:45
Very good service, they kept in contact on a weekly basis and as and when new iformation was received. Chased when asked and appeared to feedback just as promptly. Initial viewing to completion of the flat in just under 2...

Lynn Jane Fenn
27 Sep 2021 14:12
Dealt with Helen throughout the process of buying a property. Nothing was to much trouble and she offered invaluable advice especially when I was a little stressed! Rang me for updates every week without fail. Thank you...

Andy Farr
24 Sep 2021 19:45
Great service from start to finish. House was sold within a week of going on the market and once the price had been agreed the support team kicked in and made sure everything went through smoothly. Would highly recommend.

Karen Tomlins
23 Sep 2021 08:45
Fantastic Service, Helen was absolutely brilliant, we couldn’t have done it without her, it’s nice when you meet people who are really good at their job! Thank you

Lee Overton
20 Sep 2021 10:53
I can recommend using smart homes , the Shirley branch were very good at supporting the clients on selling property and interacted well with both buyers and sellers

Anitha prakash
18 Sep 2021 00:45
I dealt with Gemma, She was a pleasure to deal with and very helpful throughout the sale process. Extremely Professional and efficient service from beginning to end

14 Sep 2021 09:40
Outstanding service. We sold our house back in Feb 21 and Debbie Guest was our negotiator. It was a long process due to the chain but Debbie regularly updated us. The lower chain broke but Debbie was there to pick up the...

Nick Youdan
13 Sep 2021 09:46
Absolutely first class service from a first class agent. Clearly Smart Homes know their market and seem to have a team that dont let the grass grow under their feet! From the first offer to securing the confirmation...

Julia Mcgovern
12 Sep 2021 23:45
Ellie lost no time sorting my Query, this young lady is a credit to Smart Homes. I would highly recommend this company.

Nina Winters
08 Sep 2021 23:45
Helen was acting for my vendor and kept me very well informed on progress, with weekly calls to me. She was lovely to deal with and had a very happy disposition :-) I only wish I could say the same about my own estate...

Jonathan Pacquiao
06 Sep 2021 11:47
After emailing the company after hours on Friday evening, I was pleasantly surprised to receive a reply the following morning. Ellie had clearly listed what pieces of information I needed to provide in order for a viewing to...

Guillaume Lesoin
03 Sep 2021 20:45
Hannah and Alan were always available for us. They have been reactive to our requests. They have provided a fantastic service!

Nigel Collins
31 Aug 2021 20:06
Helen is a nice, kind, pleasant, thoughtful, helpful, enjoyable, magnificent, outstanding person, with a nice personality, Helen rang me up sometimes twice a week, sometimes when she should have been going home, to...

Lisayne Ballet
31 Aug 2021 17:52
Smart homes offer a polite, efficient and professional service to landlords, going that extra mile to vet and select suitable tenants taking the worry out of the letting process.

Malgorzata Romanowska-Boryn
31 Aug 2021 14:59
Ellie is an excellent agent. Very professional, experienced and helpful. She helped me solve a big problem concerning the leaving of my previous property. She didn\'t make me feel uncomfortable, was very polite and did...

George Shib Sinha
31 Aug 2021 12:36
Helen eased the sale of my property with her experience and good nature. She expertly progressed the sale between all parties for which I am most grateful.

Phuoc Nguyen
31 Aug 2021 11:45
Very helpful, Great service provided, allowed the moving in process to be simple and understanding. Would highly recommend to anyone looking for a new home.

John Williams
30 Aug 2021 09:45
Alan & Senka provided good advices and showed great professionalism in procuring a tenant for me. I am very happy with Smart Homes services and will use them again for further lettings and sales.

Denise ward
30 Aug 2021 08:45
I initially dealt with Senka when applying for my rental property , she was very informative and supportive . Recently I have dealt with Tina as my letting negotiator and again she provides an efficient service in a timely...

Deborah Lanza
29 Aug 2021 17:45
Great lettings team at Smart Homes. I usually deal with Laura who has always been helpful, informative and professional. Would definitely recommend Smart Homes.

Nicole Garry
29 Aug 2021 11:45
Lovely team, very helpful. We deal with Hannah and Alan and they have been fantastic. They have made our journey to renting a property very smooth!

Ségolène Chambon
29 Aug 2021 10:45
Really nice agents with amazing properties! They are doing everything to help you with a smooth move I highly recommend them !

Julia Weston
28 Aug 2021 16:45
Brilliant service from start to finish. Smart Homes kept me informed of progress at all times. Helen was so lovely and supportive and made the experience a lot less stressful than it could have been. I would definitely use...

Sean Grieves
28 Aug 2021 12:45
Thanks to the letting team at Smart Homes to help secure my apartment. The transactio was quick and efficient. Great service.

Pedro Pena
28 Aug 2021 11:45
Ellie have been doing great job being with great dedication and attention to I’ve requested. Very pleased with service provided.

27 Aug 2021 22:45
My wife and I were extremely happy and enjoy about the whole process. Hannah is always acted quick response, courteously, helpful and professional. Hannah is secure, reliable and considerate even the long lead-time of...

Peter Taylor
27 Aug 2021 20:45
We had excellent service from Smart Homes from valuation through to our property being selling. Our property was sold within 24 hours of the first set of viewings.

Sarah Hale
27 Aug 2021 17:12
Both Louise, Julie and Rory were very helpful from start to finish. I got answers to all my questions and they helped make sure things were running smoothly.

Ria Singh
27 Aug 2021 14:46
Helen Cole was amazing and always assisted with a smile. Helen offered excellent customer service and always acted promptly. Thank you Helen for your amazing work and dedication.

Dean Spencer
27 Aug 2021 14:45
Seamless service from beginning to start, professional, friendly service right through to completion, I highly recommend using Smart-Homes you will not be disappointed, not all estate agents are the same!

Lackwinder Singh
27 Aug 2021 12:45
I have used smart home for a number of years and Sealed with Julie Evans. She is very professional and efficient in her manner towards me and my colleagues,And it has been a pleasure dealing with her