why choose us
We’re so proud of this fantastic achievement and when you read our reviews you’ll see for yourself how we achieved the best estate agent award – it’s down to our excellent customer service, constant communication with our clients, superb local knowledge and our unrivalled enthusiasm for what we do.
five-star rating
Rather than telling you how good we are, we thought we’d let our customers tell you!
From customer feedback on the property review website Allagents.co.uk, smarthomes Shirley received a rating of 5 out of 5 with 100% of customers saying they would recommend us, while smarthomes Dickens Heath received 4.9 out of 5 with 96% of customers happy to recommend us.
The quotes below are taken from our Allagents.co.uk customer reviews, the UK’s largest customer review website for the property industry.
smarthomes made selling my flat a smooth process. They were always in communication with both me and my buyer, efficient and helpful. I couldn't recommend them more highly. They are all so knowledgeable about the area and the whole process. I wouldn't hesitate to use them again.
Natalie Poole
smarthomes have found tenants for my property for the last 5 years and I have had no trouble with any of the tenants that they have found. It's great that they are so local and can help with local trade recommendations. I have communicated with Senka who has been efficient and friendly.
C Davis
our customer commitment
At smarthomes we make the following commitments to our customers – and we keep them.
always informed
We keep our customers informed every step of the way. Every single one of our customers gets a weekly phone call to update them, even if there’s no news. No more wondering what the feedback was from the last viewing. Or wondering why everything’s gone quiet. We’re on top of the process from start to finish and will make sure you are too.
open longer
We’re open longer than other local estate agents – both our Shirley and Dickens Heath branches are open 7 days a week and until 6pm weekdays. So you’ll always be able to get hold of us.
more than one named point of contact
We know how frustrating it is when you only deal with one person in a business and when they’re out or in meetings for the day, which is why there will always be at least two people who know all about your property sale.
viewings to suit potential purchasers
As your local estate agent, we’re on hand to do viewings on your property when it suits potential buyers. So weekend and evening appointments are all part of the service.
only the best staff
We only recruit the best staff, who are all knowledgeable, professional and exceptionally dedicated. They’ll be able to answer all of your questions about the market and your sale.
