It’s fair to say the last few weeks have been challenging for everyone – but at smarthomes we’re always looking for ways to add value to our customers and improve our service.
While there’s a lot of uncertainty about the future for everyone, people do still want and need to move home. And we want to make that as easy and as safe for everyone as possible – sellers, landlords, viewers and of course our own staff. So, we’ve adapted the way we work in order that we can sell and let properties safely and effectively.
When you see one of our properties listed on Rightmove or smarthomes, just click on the video tour link which will take you to our YouTube channel where you can see an in-depth video tour of the property. This facility is ready now on a selection of our properties and will be available on all of them over the next few weeks.
We’re encouraging all potential purchasers or tenants to look at the video tour before we book a real life viewing to check the property meets their requirements.
We can arrange viewings for those customers who have seen the property online, as long as there’s no more than two people and they wear a face mask and gloves. Our own staff will be wearing protective equipment.
Offices open and safe
For those of our customers who want to come into our offices and discuss their sale, purchase or rental – they can do so safely. We have taken all of the government guidelines and recommendations on board about safe working and are proud to be leading the way in delivering the safest way of working in the marketplace.
- Our offices are back to being open 7 days a week
- We have reduced the number of staff in our offices, and the rest of our team are working from home
- We have put screens around desks in our offices
- We have installed sanitising stations in our offices so people can clean their hands as they enter and leave
If you need any advice on marketing your property or would like to find out more about our virtual valuation and viewing service, please get in touch with us on 0121 744 4144.