We understand you will be finding it a worrying time at present. At smarthomes Letting we want to reassure our tenants that we are here to support you.
You may have seen the announcement from Government on how tenants will be supported during the Coronavirus pandemic. We are still waiting for further detail which we will communicate to you.
It is important that you keep in touch with us and let us know if you are in financial difficulty so that we can make your landlord aware of the situation and work with you to get through it.
If you are having difficulties, we would encourage you to apply for Statutory Sick Pay and Universal Credit if you are eligible. The Government has introduced temporary changes to make it easier to apply. Further details can be found here https://www.understandinguniversalcredit.gov.uk/coronavirus/
For now, adhering to government guidelines on preventing the spread of infection, we won’t be attending any routine property inspections or viewings.
Our office will be closing from 23rd March 2020 but ALL the team will be available via the phone or e-mail as usual.
Thank you for working with us during this difficult time.
Amanda Dodd – Lettings Director