smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Matt A
18 Oct 2018 16:53
As a first time buyer with no knowledge of the house buying or mortgage process and having been let down by a previous advisor, I came to this process fresh and more than a bit cynical. Louise was superb in helping me...

ROSE Connor
15 Oct 2018 15:23
We have found Senka and the team at the Dickens Heath office to always be courteous and keen to achieve a result to our complete satisfaction.

David Hughes
14 Oct 2018 19:00
Having viewed the property on 15 September, with Laura's help I moved in on 10 October, some two weeks early. The whole process was handled extremely efficiently by Laura despite some complications as my home and more...

Maria and Gary
12 Oct 2018 11:52
Smart Homes were fantastic, from the moment we instructed them right through to completion. Jamie and the team are the best!

Mrs Johnson
10 Oct 2018 14:59
Louise valued my home and gave great advice and lovely to deal with, photos looked great and promoted the property. The team kept me regularly updated throughout the selling process on viewings and Irene was just fantastic...

Tom Crowley
08 Oct 2018 19:00
The photos taken were excellent, I had good advice on what to leave out on display and what to put away. Advice from the office was very helpful and I felt looked after all the way through to completion. I would definitely ...

05 Oct 2018 12:20
From the minute Russell Patterson came and gave his market appraisal, until contracts were exchanged, this has been very professional service. The Quality of the brochure and the online listing Were beyond my expectations....

04 Oct 2018 14:54
I've recently used Smart Homes and have received excellent service from both Helen and Senka. Thank you both, wouldn't hesitate to recommend.

Katy M
02 Oct 2018 18:00
Our experience with Smart Homes throughout the last 12 months has been great. Alan was very attentive whilst showing us around the property and was able to answer all queries and assist us into the referencing stages with...

01 Oct 2018 16:04
Helen was very helpful and efficient throughout our sale, providing regular updates, chasing the purchaser / solicitor when required and delivering a fantastic level of customer service.

25 Sep 2018 20:00
Great professional service from Smart homes. Helen contacted us weekly without fail to keep us updated on progress. Smooth process from the start to completion with any hurdles quickly and efficiently resolved. This is the...

25 Sep 2018 16:37
We used Smart Homes 2 years ago with Senka and I wrote a letter then saying how helpful efficient and friendly her and the team were. Nothing has changed Senka very good and very clear and assuring through whole process.

Phil Bancroft
24 Sep 2018 16:53
I would like to thank all the staff at Smart Homes for their support but I do have two people who deserve highlighting. Irene Pullin looked after the negotiations with the buyers and provided exemplary support throughout. She...

Paul & Julia
21 Sep 2018 15:42
Helen was amazing following up and contacting us with events as they happened keeping us totally in the picture with regard to our sale, we fully recommend Smart Homes in the sale of your property. Helen also liaised with our...

21 Sep 2018 14:00
Having dealt with several different agents in the area, I can genuinely say that Smart Homes are leagues above anyone else! They keep you informed at all times, call back when they say they will and every single person I...

17 Sep 2018 09:03
The service received was excellent ... always kept us updated with the latest situation. Extremely proactive , all enquires followed up quickly. Always friendly, nothing was too much trouble. It was a pleasure dealing with...

13 Sep 2018 16:00
From day one the service was brilliant. Louise looked after us very well on our viewing and following our offer being accepted Helen took over. She was so 'on the ball' it was amazing. She seemed to always know...

Mr A Smith
11 Sep 2018 19:00
I decided to use Smart Homes as sales agent for our apartment in Shirley on the back of a recommendation. Their initial inspection and valuation was professional and they provided some sound advice regarding the wider market...

Judy from Newbury.
04 Sep 2018 15:41
Smart Homes were helpful at all times, and , following the agreed sale, Helen Sizer went out of her way to keep me informed, to keep in contact with myself and both sets of solicitors. She is an asset to the company. She...

Oliver C
04 Sep 2018 11:42
Brilliant estate agents! Start to finish, always kept me updated with the process of my sale and purchase. Gin was trustworthy which is exactly what you need when selling and buying a property. Louise helped with the...

Mr Forest
04 Sep 2018 08:47
I have recently sold my home, Russell and Irene made the experience as stress free and enjoyable as I could of ever wished for. From start to finish they really cared for us and went the extra mile at every occasion possible...

Mr & Mrs S
03 Sep 2018 17:40
I both bought and sold through Smart Homes in what at times was a very challenging process. I should add this was through no fault of Smart Homes! If it wasn't for Smart Homes and in particular Helen I don't believe...

03 Sep 2018 14:35
I have had a great experience with smart Homes which made my moving experience a pleasure. This was a friendly service, and Senka delivered a great penthouse for me and my partner.

Mr & Mrs O
31 Aug 2018 21:00
Massive thanks to Jackie who was very caring and compassionate at the most difficult time during a family bereavement whilst in the process of selling our property. Helen and the rest of team were also great whenever we...

Kathy and Ian
31 Aug 2018 20:00
We have received an excellent service from the the team at smart homes. Jamie came out to value our home and we got the full asking price within days of going on the market. Our search for a new home was made easy by calls...

31 Aug 2018 11:20
After an initial meeting with Louise Lane regarding the sale of my property, Louise guided me through the whole sale of the property and nothing was too much trouble. She answered all my questions and the smart homes team...

Darren and Jennie
31 Aug 2018 08:00
Every week Helen kept us updated throughout a very long sale and was very supportive through a difficult period,this lasted approx 9 months,Louise sorted our mortgage very quickly and efficiently and was very knowledgeable on...

Matt Lee
31 Aug 2018 08:00
After recently buying a property through Smart Homes, I found the team members there excellent. From the initial viewing of the property with Russell, through to completion of the property with Helen, Smart Homes were...

Sarah Birch
30 Aug 2018 18:00
I've sold two properties through Smart Homes and they have provided an excellent service on both of my sales. I wouldn't hesitate to recommend them, they keep you fully informed on how your sale is progressing and...

29 Aug 2018 20:00
Senka was really helpful. She made it a painless and easy process for me - literally taking the hassle away. She also kept me fully informed of progress.

Mike P
28 Aug 2018 14:00
Having bought and sold many times before , the service I have received from Smart Agents in Shirley has been outstanding. The whole team have demonstrated a professionalism that would be hard to beat . From being greeted by...

Maria fellows
27 Aug 2018 12:22
Russell is a true professional and was fantastic throughout the whole process of us buying our first house ... I would highly recommend him to anyone he really has got outstanding excellent customer service and everything you...

27 Aug 2018 10:49
Fantastic service from start to finish Smart home delt with letting my property with speed and professional at every point of contact Can't recommened them enough Thank you

27 Aug 2018 10:09
Recently bought and sold apartments with Smart Homes and the whole experience was far from smooth, but Smart Homes were brilliant and kept me sane. I lost my first buyer two weeks from exchange and they re-sold it within a...

27 Aug 2018 10:08
After 2 years looking for more than 30 houses I found a right property in Shirley smart homes. They are very honest and hard working . Much much better than exact state egent.

Mr & Mrs Edmondson
26 Aug 2018 20:00
We had the pleasure of selling our property through Smart Homes, such a stress free process from start to finish, nothing was too much trouble, we found all the staff, in particular Irene, to be highly professional in every...

22 Aug 2018 17:00
We have been very pleased with how Smart Homes have handled our purchase and a special thanks to Helen Sizer for all of her efforts, we really appreciate it!

Mr & Mrs C
22 Aug 2018 15:28
We would have no problems in recommending Smart Homes, the experience of selling our home was made a lot easier due to the exceptional level of communication. We were kept in touch at every step of the way through email and...

21 Aug 2018 22:00
What a great service from start to finish from Smart Homes would thoroughly recommend to anyone wishing to sell their home. Great communication throughout.

Ellis Hass & Co Solicitors
21 Aug 2018 12:00
Helen is absolutely crucial in any conveyancing transaction we have with Smart Homes. It really helps us, solicitors, to have an experienced agent who recognises the Clients' needs. Highly recommended! Helen...

Pete S
21 Aug 2018 12:00
Smarthomes got my house sold in record time, with efficiency, surprisingly acceptable fee and with total satisfaction to me and my Partner

21 Aug 2018 08:44
From day one Smart Homes delivered! Understanding our needs and offering great advice, Jamie went out of his way to get our house on the market as soon as possible. Very quickly we got an acceptable offer on our house and,...

21 Aug 2018 08:00
Really happy we went with smart homes to sell and buy ( made it a lot easier) Very quick to come round and take pics etc. Good pictures taken but also very friendly. Service with viewings etc was really good. Helen was...

Kirsty C
20 Aug 2018 13:00
Helen and Gin have been fantastic throughout this whole process. We had ended up in quite a tricky chain and Helen managed to keep the chain together and get us through to exchange.Cannot recommend them enough! Thanks again.

16 Aug 2018 13:00
Smart homes were in contact with me regularly throughout my purchase and were quick to answer enquiries I had for the vendor

15 Aug 2018 21:00
Gin was very helpful and patient with everything. It's the second time we have bought a property through them. Excellent service.

15 Aug 2018 13:00
From start to finish the experience of selling my property has been brilliant. The level of communication was fantastic, no question was too small or concern treated as trivial. I felt like I was being spoken to honestly and...

15 Aug 2018 09:00
Has been a real pleasure dealing with Jo over the past 2 years. She has been professional and personable throughout my dealings with Smart Homes

Louis and Katherine
14 Aug 2018 13:00
So efficient, helpful, diligent, simply an awesome company. I have no issue paying for such a great service, they went the extra mile

Scott Hughes
13 Aug 2018 23:00
Smart Homes have been excellent from the moment we asked Louise to sell our house, to the hard work Gin put into making sure the sale chain completed. We appreciate all the effort that the team have put into making our sale...