smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

14 Feb 2019 08:53
I came from Japan and I totally did familiar with the area and I did not have any idea how to find a flat. They kindly support to find furnished flat and I enjoyed UK life for 3 years. Thank you for everything.

Garry wood
13 Feb 2019 17:27
Having used several agents over the years to let property's for me no one is in the same league as smart homes let in one day great job by all at smart homes Garry wood

Adrian W
13 Feb 2019 17:24
Always very positive and professional, we are very pleased with Senka's support and would recommend her and her support team on any lettings matters around the Dickens Heath area

12 Feb 2019 13:00
Jackie was always available and very sensitive to the chains needs considering it was a difficult process, she kept everybody in the chain in the loop on the process and this was extremely reassuring. When Jackie was away...

Paul McLoughlin
12 Feb 2019 10:27
Having just completed a sale/purchase with smart homes I cannot rate them highly enough, a problematic sale from the start Helen at smart homes was excellent and used her negotiating skills to minimise the stress to...

Jo fro Shirley
12 Feb 2019 09:44
I received excellent customer service from team members at smarthomes. Josh who did the valuation presented himself as polite, knowledgable and he did a brilliant market appraisal and instilled confidence in me and my sale,...

Dennis and Gill
11 Feb 2019 16:46
Irene guided us successfully through a very difficult sale and at all times kept us fully informed and solicitors, 'motivated'.

11 Feb 2019 15:12
Very happy to have bought through Smart Homes. Staff were friendly and listened to pints thoroughly. I would definitely use them again to sell or buy.

11 Feb 2019 11:24
We appointed Smart Homes to sell our property after getting nowhere with a previous Estate Agent. It didn't take long before we had a decent offer which we accepted. Where Smart Homes excelled for us was in sales...

Linda R.
11 Feb 2019 09:52
Best letting Agency by far. We found the property for rent through the Smart Homes. Senka has been really helpful through the application process, always there to answer all your queries. Ever since we moved in the service...

11 Feb 2019 09:52
We had a very good experience selling through Smart Homes. Louise was very professional and helpful. We had a confirmed sale within 3 weeks. Gin Kaur was then very thorough in keeping us informed on the sale progression. She...

Mr B Bhogal
08 Feb 2019 09:19
The process has been smooth. Was really good that i didn't have to do any of the viewings as the agent took care of it all which was better for me as it's not a property I lived in and the agent was free to make all...

06 Feb 2019 17:05
Property Management requires a response to issues or queries raised. There is a near zero response rate to emails sent, leaving you in the dark about what is happening or even if something is being done.

Debbie Bromwich
03 Feb 2019 17:00
We recently sold our house in Solihull planning a big move up to the Wirral after 25yrs in the same house, I didn't know what to expect, Smart Homes, were fantastic, from the valuation by Jamie it was sold within 3...

03 Feb 2019 15:00
I bought through Russell at Smart Homes and was impressed with his attitude,and patience all the time we were viewing. I had looked at 55 properties with other Agents and NONE compared with Smart Homes. Thanking you for...

02 Feb 2019 22:00
Excellent service throughout from initial meeting with Jamie through to Helen getting the sale over the line. Wasn't the easiest property to sell with one purchaser pulling out, but patience, persistence and good...

j Marilyn
02 Feb 2019 16:00
Laura is switched on, personable, informative, engaging and in my honest opinion totally wasted in the backgound. She has altered my details several times, and is always patient, pleasant and willing to help. When I first...

31 Jan 2019 23:00
The BEST estate agents I have ever used! Great staff who were helpful and friendly throughout. Gin Kaur was specifically dealing with my house purchase. As a first time buyer, buying a new house can be a daunting process but...

Recent client
31 Jan 2019 20:00
I was really pleased with the service provided by Smart Homes (Shirley). It was professional, efficient and accommodating. I had a lot of dealings with Gin Kaur, who was excellent. She kept both sides informed throughout the...

29 Jan 2019 14:48
I decided to come on the market with Smart Homes following a disappointing time on the market with another local estate agent. Josh regularly kept me updated with the marketing, Emma was great negotiating the sale and Gin...

Dane Kierstenson
29 Jan 2019 10:00
From the start I felt that Louise was looking out for my best interests. She was friendly, thorough and continued to follow through on promised actions from start to finish. I decided to pay the lifetime fee to secure her...

Jit Chauhan
24 Jan 2019 14:00
My first interaction with Helen @Smarthomes when purchasing a buy to let property. From the first viewing through to exchange Helen kept me updated with regular contact on a challenging purchase. The purchase was delayed...

22 Jan 2019 13:36
We bought our dream house through SmartHomes shirley. Due to the long chain, we have been waiting for quite a long time. Helen in SmartHomes has regularly contacted me for the update of the process, which ensures me a lot....

Audrey and Chris Jones
22 Jan 2019 01:00
Great staff best estate agents we have used in Shirley. They always get back to you and keep you updated on what's happening. Jamie most helpful and Jackie always keeps us informed. I have used over the years many...

21 Jan 2019 22:00
Smart homes have been absolutely brilliant. I am so glad we bought our property through them. It was such a stress free process with weekly updates from Helen. I can't recommend them enough. They helped us from start...

Paul Stanley
21 Jan 2019 09:17
I have used Smart homes and Senka for over 5 years now. Each time one of my flats becomes vacant. They have always found great tenants and I have only lost a handful of rental days. This is down to how effective Smart Homes...

Callaghan Family
17 Jan 2019 23:00
Whilst living overseas, Senka and the Smart Homes team have exceptionally managed our properties for a considerable number of years, always providing a professional and excellent service - providing us with full peace of mind...

Dom Burke
17 Jan 2019 15:00
An agent I have used more than once and very happy to use again and recommend. A polite, honest service that is well executed.

17 Jan 2019 14:00
I have been a Smarthomes customer for seven years. In recent years, Senka is always my first point of contact. She always keeps me update about the progress of the letting of my properties. Apart from her, every other staffs...

14 Jan 2019 22:00
Having recently engaged Smarts following a disappointing experience elsewhere, we are really impressed by how keen Smart homes were to fill our tenancy. Fingers crossed all done in 10 days. Good advice, marketed at the right...

Sarah Miller
13 Jan 2019 01:00
From start to finish everyone I spoke with was professional and delivered exactly what was promised. I was kept up to date throughout the whole process. I wouldn't hesitate to recommend Smart Homes to anyone selling...

11 Jan 2019 23:00
Looked at some of the online services and yes they are a lot cheaper, spoke to Russell and was impressed with his experience and he spoke our language so we decided to pay the extra and go with Smarthomes. Couple of problems...

Joanne Hughes
11 Jan 2019 16:32
Jackie was there for us throughout and always went the extra mile .i would recommend both her and Smart Homes and we are very grateful for her dedication and hard work to try and make our move as smooth as possible.The team...

11 Jan 2019 15:00
Smart homes went the extra mile to make sure everything was in place after a very stressful time with several solicitors, they called me with updates several times a week with a friendly and professional manner. I look...

11 Jan 2019 12:00
We are in the process of purchasing our new home through Smart Homes and the service has been great. We were able to view at our convenience and were kept updated throughout by Emma.

11 Jan 2019 11:00
Irene Pullin project managed the sale without fault and despite some external roadblocks during the process, hit my target date. I believe the completion of sale without Irene's input and experience would have been...

Graham smith
08 Jan 2019 11:59
Great service from Helen and josh. Would recommend to anyone looking to sell their house. Always helpful and went above and beyond. Made selling the property easier and always got back to me if I left a message.

Dave L
08 Jan 2019 01:00
Sold my Flat through Smart Homes about 15 years ago. Fast forward to 2018 and Smart Homes have now sold my 3 bed semi in Shirley. Arranged block viewings around my holiday and sold the property whilst I was still away....

07 Jan 2019 22:00
Jo is always very helpful and has fantastic customer service. When a small job is required, Jo is very on top of what needs to be done. All tranasactions and interactions have run smooth with Jo,

07 Jan 2019 12:00
I first contacted Smart Homes last April and was impressed with the company. Fast forward to Jan 2019 and my journey is complete. Josh led me through the selling process and kept my spirits up when it took longer than I had...

04 Jan 2019 21:00
Jo has always been very proactive with my requests with a very courteous and can do attitude. She is a very positive individual and a credit to smart homes!

Pavel Baume
27 Dec 2018 11:52
I am very grateful to Senka. There were quite many complications during my rental application process. She was always very supportive and very much willing to help. And finally everything got sorted. I cannot imagine any...

27 Dec 2018 10:51
I've rented two properties through Smart Homes for over 10 years now and would thoroughly recommend them. Their knowledge of the industry and the residential area where they operate are second to none in my opinion. They...

26 Dec 2018 12:00
All the team were helpful and friendly throughout the sale of my house including Josh, David and Russell. But Helen managed me through the stressful part where you hope nothing goes wrong once you finally accept that...

Mr & Mrs Stone
24 Dec 2018 23:00
We used Smart Homes to sell our house in the Autumn of 2018 and they they did a super job for us. Firstly they found a very pleasant family to buy our property at our asking price in less than 2 weeks. Secondly, over the...

24 Dec 2018 23:00
We sold and purchased through Smart Homes and they were fantastic to deal with. Communication throughout the process was superb; we received regular updates and whenever we contacted them, they were quick to respond. We...

21 Dec 2018 19:00
Smart homes estate agents were very productive in the sale of my property, which took about 3 months from start to end. Helen was always on the case , ironing out all issues that arose, and kept me up to date by emails all...

simon howard
21 Dec 2018 15:00
they really do phone at least once a week. they really are patient, friendly, kind and knowledgeable. they really do care. they really always do exactly what they promise.

Mr & Mrs Thurman
21 Dec 2018 13:00
Smart Homes have been fantastic after meeting Russell at our home, he was honest and accurate with his valuation which enabled a quick sale. Following the sale of our home Helen has been absolutely fantastic her communication...

Pavel Baume
21 Dec 2018 11:00
Mr. Alan Johnson was showing me the flat that I finally started to rent. He was very warm and willing to help. During the reservation process he was respoding quickly to my questions and provided very good support. I needed...