smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Natalie Lewis
19 Jul 2018 15:00
Thank you so much Senka for the excellent customer support, advice and guidance you have given to me. The service you have provided was absolutely amazing! I cannot thank you enough for the tremendous help guidance you have...

Retired Couple
18 Jul 2018 13:46
Nice to deal with staff who are knowledgeable, helpful and efficient in all areas of conveyancing. Very good knowledge of the areas housing market. Regular communication passed to us on progress of sale.

Dave and Jeanette White
18 Jul 2018 11:00
We have used Smart Homes on other occasions and have always been more than happy with their service and support. This sale was no different. It was handled with professionalism by friendly, efficient staff who regularly...

17 Jul 2018 00:00
Right from the start of putting our house on the market, we have been up dated step by step throughout the process. Always pleasant and full of information. Jackie's customer service is exceptional. Thank you to Smart...

16 Jul 2018 21:00
Senka was friendly and helpful, always responding to correspondence promptly. She was able to answer any queries and helped resolve problems we encountered with the agency's guarantor policies

Louise Lewis
13 Jul 2018 16:36
After a unsuccessful mortgage application from my bank of 30+ years, a bit disheartened, I met Louise in Smarthomes Shirley. Now the owner of my own property, Louise made the process easy, giving me expert advice and...

13 Jul 2018 12:00
Thank you! The team who couldn't be more prompt, efficient, helpful, friendly and amazing at their job so thank you smart home are lucky to have you all xxx

Jon Price
06 Jul 2018 09:00
After trying to sell my home with a different estate agent unsuccessfully I decided to move to smart homes. Immediately I was impressed with their communication and organisation. I had an offer very quickly under smart homes...

Kris warburton
05 Jul 2018 22:00
Helen at smart home was really helpful and ensured that all questions where answered and chased up where needed would highly recommend

05 Jul 2018 20:00
Senka was very helpfull getting to know what i did and did not like and finding the right property for me. made viewing and moving easy as I was relocating. friendly and helpful staff as I am not always the easiest person...

05 Jul 2018 00:00
Well, Smart Homes has delivered yet another 1st class service for our house move. I didn't think they could match the excellent service I received back in 2001, but they certainly did! My house sold in the 1st week after...

Dimitrios Kanellopoulos
03 Jul 2018 17:00
Excellent service and very patient people ready to help in any query we have. In a stressfull move from another country they helped a lot.

03 Jul 2018 16:39
Problems from start to finish with Smart Homes. All through the tenancy we have had to chase responses from multiple staff members who promised to call but never did. There was never any urgency to fix or look into problems...

D. C. In Solihull
03 Jul 2018 13:00
House purchase went through smoothly with the help of Gin Kaur, who followed up constantly and kept everything/everyone on track. Excellent work from Gin. On a side note, the first contact points (not Gin) need to polish up...

02 Jul 2018 08:51
Extremely good service, especially Josh. I would happily recommend Smart Homes to my family and friends. Smart Homes have got things just right in comparison to the other estate agents around Shirley / Solihull. We are now in...

28 Jun 2018 11:00
Great experience of selling our home with Smart Homes. Jamie put us totally at ease about selling our property and he has a fantastic team working with him in the Shirley branch. Helen, who worked on completing our sale, is...

Mr and Mrs B
26 Jun 2018 23:00
This is the 2nd time we have sold our house with Smart Homes, and I cannot praise the staff enough. From the very beginning of our journey when Jamie valued the property, to Josh who led on the viewings, and then Emma who...

24 Jun 2018 21:00
I had 3 estate agents value my property as I was thinking of selling and unsure of the market. Josh was the most accurate by a considerable sum. Josh is friendly, professional, extremely knowledgeable about the market and...

Pippa Jones
22 Jun 2018 19:00
Following a concern raised by me to Jo regarding maintenance at the property I am currently renting from smart homes, Jo managed to deal with query, send out appropriate plumbing services and resolved it within 24 hours; I am...

Dan Beech
21 Jun 2018 00:00
I would like to start by stating that Smart Homes were fantastic estate agents throughout the entire end-to-end process of selling our home. Their customer service, regular communication and knowledge was exceptional. Jamie...

20 Jun 2018 17:20
Jo has helped me out in many tricky situations - she's so diplomatic. She's also very efficient and friendly in the way she handles everything and I just wonder what Smart Homes (and me) would do without her?.....A...

20 Jun 2018 09:00
As first time home buyers Helen helped us from start to finish of the buying process. Helen was always available for questions and queries and provided excellent customer service.

Hannah Caughey
19 Jun 2018 13:00
I just wanted to say how fantastic the recent service that I have received from Smart Homes has been. Viewings were informative, honest and friendly and the follow ups have also been incredibly supportive. We have decided not...

19 Jun 2018 00:00
Smart Homes provided us with excellent service and were extremely helpful throughout the buying and selling process. Would definitely recommend.

Sam K
18 Jun 2018 16:56
I cannot speak highly enough of the service I received when buying my first property. Helen Sizer in particular was superb, providing me with a courtesy call every week to give an update on my acquisition, irrespective of...

18 Jun 2018 14:00
Jamie and Helen and the team have helped us move twice in the last 4 years. On both occasions they were brilliant, and took the stress out of selling and buying houses. I would recommend them to anyone who wants first class...

14 Jun 2018 12:00
Jo is always prompt and courteous whenever I have a question or need action on a maintenance issue. She responds promptly to any communication and follows up as well. Jo is always friendly and courteous - she really is a...

Mr M.
11 Jun 2018 22:00
The SamrtHome service both Mrs Helen Sizer and Mrs Emma Daffurn is very reliable and accurate. They kept me updated, and guided through buying process despite it took quite long time. Their efforts to make it successful was...

J. Breakwell
08 Jun 2018 12:43
We are so pleased we chose Smart Homes to sell our home. The help and support we received is second to none and would have no hesitation in recommending them. There has always been a member of staff on hand to answer...

31 May 2018 21:00
Helen was absolutely fantastic from start to finish. Always keeping us updated on progress and chasing matters on our behalf. Helen made purchasing our home completely stress free. So friendly and professional. Cannot fault...

Mr Daniels
31 May 2018 20:00
I have recently sold through Smart Homes and have to say this is the best agent I have ever used after selling many homes. Russell and Jamie are very professional and were always there to help and advise throughout my sale....

Suzy McMahon
31 May 2018 09:11
We recently rented a home through Smart Homes and Senka was excellent! She went above and beyond and kept us fully informed along the way. I would definitely use Smart Homes if I ever had a property to sell/rent.

Kerry morgan
28 May 2018 09:09
Worked with Russell Patterson for number of years and his professionalism will only help smart homes grow bigger an better, Jamie has some of the best staff in the business and Russell is no exception. It is always a...

Julie and Russell
28 May 2018 09:07
Senka is polite ,friendly ,helpful ,nothing is to much trouble cannot sing her praises enough excellent at her job. She has done a great job for us .

28 May 2018 09:05
Smart Homes and Louise especially made selling my house as stress-free as possible. My only regret is not coming to Smart Homes in the first place. Louise is incredibly professional and helped sell my house without any delay....

Amanda Armitage
24 May 2018 17:00
Helen was an amazing liaison and focal point for this matter. She has a most positive attitude whilst being continuously helpful, approachable and very understanding of the stressful situation a house move can be. A true...

Mrs Beverley Griffith
24 May 2018 09:00
An excellent service rom my estate agent Louise who showed me the apartment i have bought to Senka in lettings who has been an absolute star, nothing too much trouble for Senka. Guided my through from start to finish. I...

H sharma
23 May 2018 19:00
Very good service Staff always responded to question efficiantly and all issue handled professionally. Overall very smooth process and would recommend to others.

R Deasley
23 May 2018 18:00
Having dealt with Jamie and his team over the years their brand and business has grown so much since I purchased my first property in 2005. Jamie leads a highly professional and friendly team!

21 May 2018 14:00
I have purchased a house listed with Smart Homes and from my first viewing, through the process to completion, all of the the agents I spoke with were fantastic, helpful and supportive. A really friendly and professional...

21 May 2018 08:51
The agents were very helpful and quick to find appropriate tenants for the property. As I am out of the country, I relied on them for all checks and am happy with their services.

Chris Adcock
16 May 2018 22:00
From the first valuation through to the after sales service Smarthomes have excelled themselves. Jamie came round originally and gave us some great advice and a thorough valuation (this later proved to be very accurate)....

Emma C Measey
14 May 2018 15:00
Jo has been very efficient and easy to deal with and very helpful in all of my interactions and is also Polite and friendly

Nick and Neil
09 May 2018 23:00
Our experience started with Josh, a really friendly and helpful salesman with a good nature and a humour to match. He took the time to make sure all our needs were met. Josh then handed us over to Helen after our offer was...

09 May 2018 20:00
Jamie and his amazing stepped in urgently after our first agent really let us down. Had our house sold within 10 days. Friendly, honest, service and very reassuring.

09 May 2018 10:28
This is my second year I've used Senka. She managed to get our property rented within a few days of going on the market. She is always very efficient and gets back to me promptly should I have any queries.

Tom & Eva
08 May 2018 16:05
Me and my partner are looking to buy our first home so we arranged a viewing couple days ago. When we arrived, the first thing the lady showing us the property said was that she has got another viewing to go to shortly so...

05 May 2018 07:00
Great estate agent, found them very helpful and professional! All the staff I spoke to were very friendly , if I move again I would definitely use them .

04 May 2018 14:00
The road to selling a property can be a rocky experience, Fortunately the staff at Smart Homes Shirley helped smooth that out at all stages of the process and were well worth staying with.

Rav Thearia
03 May 2018 16:00
I viewed a house through Smart Homes. Emma kindly arranged a viewing for me immediately. I popped to the office to talk to someone to make an offer. Again Emma saw me immediately and was happy to help. My offer was accepted,...