smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

Mark A
23 May 2019 09:16
Smart Homes and Senka have offered a great service. Had no tenant issues to date and they have been extremely helpful.

Stephen Potter
16 May 2019 09:00
Excellent service from Helen. This was not a straightforward sale and Helen worked hard to bring the sale about and, just as important, continued to reassure us during the process that matters were headed in the right...

Dimitrios Kanellopoulos
15 May 2019 15:47
Smart homes is our agent for the place that we are letting now as well as the previous one. I had excellent communication both from the letting department (Senka D) as well as the property management (Kelly W). Very...

14 May 2019 10:29
We chose Smart Homes after a very unsatisfactory experience with the previous agent. Right from the moment we met Senka, we know we had found a winner! She's friendly, helpful, efficient, she knows her stuff and gave us...

13 May 2019 22:00
I would highly recommend Smart Homes. I've dealt with many estate agents in the past and pleased to have found one that is passionate in what they do. Great Team!

Julie & Russ
13 May 2019 09:40
Senka is always helpful ,informative ,friendly and brilliant at her job couldn't ask for more twice she has rented our houses out before it has even been advertised thank you senka we are over the moon

10 May 2019 14:23
Jamie attended property the day after my initial contact and provided great advice focussed on my circumstances and property. Tennant found within 3 days! Senka and Laura have both been so helpful and attentive. The whole...

Ned and Dee
09 May 2019 14:00
Excellent service from smart,Jackie and Simon were fantastic very professional and friendly kept us updated every week to make our sale go through smoothly we would highly recommend everyone to sell or buy through this...

Mohammed attiq khan
08 May 2019 02:00
Laurentia has been really helpful. One of best experience as a first time buyer. Laurentia always provide me updates every week and chased any updates with solicitors as well which was very satisfying and helpful as a first...

Kevin Insley
07 May 2019 15:42
I would be very happy to recommend Smart-Homes in Dickens Heath. Received excellent service from the moment we put our property on the market. Prompt emails and phone calls to keep us updated with all developments.

tony w
03 May 2019 21:00
really been a pleasure and during a difficult time for her she still pulled out all the stops for us

01 May 2019 14:00
I am impressed with Senka's professionalism and efficiency in finding a tenant in a short time and arrange the move-in rapidly with all the procedures completed effectively.

30 Apr 2019 18:00
Just a lovely agent that helped to make our purchase such an easy thing. The regular updates and contact was useful and their telephone manner was lovely.

First time buyer
30 Apr 2019 15:22
Im a first time buyer and Helen has been extremely helpful throughout the process. Such a great pleasure. Thank you

28 Apr 2019 12:00
Smart homes were easy to deal with and very helpful throughout the whole process. I appreciated the support they gave as I was totally new to the whole process. I would definitely recommend them!

27 Apr 2019 13:00
Very good service. Helen was so helpful and always chasing whatever needed to be done- excellent work. would highly recommend

27 Apr 2019 10:00
Excellent understanding of the rental market in and around the local area to help promote our property and secure long term tenants.

Steve Butler
26 Apr 2019 21:00
Smart homes were excellent throughout our house move. Louise made herself available quickly for a valuation and gave a fair valuation, backed up by solid knowledge of the area. She was not concerned with hooking us in with a...

Bas Javid
26 Apr 2019 20:00
Smart Homes provide a consistent, professional and customer focussed service. They look after the small detail so you don't have to. Always polite and nothing is too much. I've been with them as a landlord...

Dick Buxton
26 Apr 2019 19:00
Russell is a star. He chased, followed up and made suggestions towards the sale of my property. I am very impressed and will recommend Russell and Smart Homes to all I know. In all the house sale\/buy situations, I have...

Will Higgins
26 Apr 2019 19:00
Smart homes have been fantastic throughout my purchase and sale and have always been there to talk to with great advice and every person involved has been friendly. Special mention to Helen who constantly went above and...

House sale
23 Apr 2019 23:00
I would highly recommend Smart Homes to anyone selling a property. From the moment I met Louise she was extremely friendly and knew exactly what she was doing. She would contact me every week and provide and inform me on the...

23 Apr 2019 11:13
Smart Homes are simply superb at what they do. Professional estate agents who offer continuous support from initial valuation to exchange and completion.

R & R
23 Apr 2019 11:00
Compared with the last time we moved, this was a breeze - largely due to the hard work and professionalism of the team at Smarthomes. We were even able to go off to New Zealand for several weeks confident that we had left our...

Janet Clarke
22 Apr 2019 16:00
Such a positive experience I cannot recommend Smart Homes enough! Throughout the process I was kept fully informed of progress by professional friendly qualified staff. Helen is a star so polite positive and cheerful. Thanks...

The Pembertons
17 Apr 2019 14:00
I sold my home prior to our purchase through Smart Homes and used a different estate agent - basically just the first one that came to value. I thought they were all the same. How wrong I was! From our initial viewings to the...

17 Apr 2019 09:59
I have been letting with smart homes for several years now and Can honestly say the whole team are brilliant and they are all very helpful & approachable. Jo manages my apartment and I recently raised an issue regarding...

09 Apr 2019 22:00
From start to finish Smart Homes have helped make the experience of buying our first house effortless! The team are always professional, very efficient and extremely helpful! We would highly recommend them to anyone looking...

08 Apr 2019 17:00
I can only praise smarthomes for the service they gave me during The sale of my property.every one in the office kept me well informed of aspects of all negotiations praise to the team and I would recommend this company

08 Apr 2019 17:00
Can't praise Smart Homes highly enough especially Helen who kept us updated every step of the way and was always on hand to answer any questions that I had, would highly recommend to anyone

08 Apr 2019 15:58
Senka was friendly and extremely helpful and knwoledgeable throughout the process of renting the property. I was looking to move quite quickly and from the initial viewing to moving in took just over a week.

08 Apr 2019 12:00
Purchased a house through the SH team, liaising with Irene then with Helen. Great communication (more so than my lawyer.....) Helpful with questions and supportive through process. Thanks for your help!

03 Apr 2019 19:00
Smart homes were great helping me buying my first property, especially Helen. She was always approachable, professional, happy to help and accommodating. Very pleased with the service. Thank you.

Richard K
03 Apr 2019 17:00
Buying your first home is supposedly the most stressful period of your life? I definatly didn't feel that way with Helen managing my purchase. Constant reassurance with smiles and a can do attitude made this whole...

03 Apr 2019 16:00
They are so confident, helpful and professional. They both know the letting and management business generally and in Dickens Heath in particular!

Chris Dudley
02 Apr 2019 13:00
Excellent helpful service from all concerned at Smart Homes. They always kept me up to date with matters and gave sensible advice. Could not ask for anything more. Glad the house is sold, but I'll almost miss our...

Jo Harrison
01 Apr 2019 20:00
Excellent customer service provided by the whole team, but particularly Helen who was amazing. I Would highly recommend smart homes.

J Morris
29 Mar 2019 14:00
I was quite nervous about letting my home but both Senka and Laura were excellent, very professional and nothing was too much trouble. I felt very confident with the advice given to me and always felt that they had my best...

23 Mar 2019 10:00
We cant thank Helen enough for everything she has done to assist my nan with her move, shes answered all questions we had and helped in every possible way.

Steve Lane
22 Mar 2019 08:00
Smart Homes have looked after my rental units in Tidbury Green for the last 7 years. I have had no issue with rents, inspections, change of tennany, I have been completely satisfied with how Jamie and his team have looked...

Tina Pickering
20 Mar 2019 16:41
Fantastic service and communication throughout the whole process. Thank you to Simon, Josh and in particular Helen for all your efforts. I would highly recommend!

Clare Robertson
20 Mar 2019 13:01
This is the third time I have used this agency - once for purchase, once for selling and once for letting out my property. All 3 experiences have been outstanding, in my opinion. The key is the level of customer service -...

Loraine C
20 Mar 2019 11:53
We have sold another property through Smart Homes, this is our second time we have used their exceptional service. Friendly and Professional, they could not have done any more to help us with the smooth sale. Received regular...

Professor Carl Chinn MBE Ph.D.
19 Mar 2019 12:00
We have received outstanding service from Simon Burchell and all the team at Smart Homes involved with our house sale We have been kept fully informed throughout the process and have received weekly updates, email...

19 Mar 2019 11:00
Helen was fantastic throughout the whole process in dealing with all parties involved. I have no doubt that without her involvement the transaction may well have fallen through. Without doubt I would use Smart Homes in the...

14 Mar 2019 18:00
Sales progression team worked hard to ensure our chain worked together. Mortgage/insurance advice was spot on too from Louise.

14 Mar 2019 09:35
Sold our flat through Smart Homes, exceptional service from start to finish. Staff all very friendly and extremely helpful Moving house is very stressful and it was very pleasant to deal with an independent agent who offers a...

John smith
12 Mar 2019 09:48
Senka was our original point of contact. She fully understood our needs and was helpful in finding the correct tenant. She answers queries immediately and took away the stress.

10 Mar 2019 18:00
Complete service from start to finish, well negotiated in closing the deal smoothly and to maximize the benefit to myself at the client.

09 Mar 2019 09:00
It was a delight to deal with Irene, she was extremely helpful and friendly, nothing was too much trouble, if she was on another call or in a meeting she always called me back at her earliest convenience.