smarthomes reviews

smart reviews

The following reviews have been written by our customers who have all experienced the smarthomes approach.

These reviews have been supplied independently to by customers who have sold their house with us, by those whose properties we let and also by the tenants that we deal with on an ongoing basis.
Have a read through and you’ll see why we’ve been voted the best overall agent in B90 from 2014 to 2017.

07 Dec 2018 10:00
Senka has given a warm & professional service. She has been helpful approaching each process smoothly from putting the property on the To Let market through to finding a tenant. We can be sceptical about estate...

Lisa B
06 Dec 2018 21:00
I have recently moved in to a lovely new apartment and the service I received from the smart homes team was second to none, from start to finish. The viewing, communication and signing up was a very efficient process and the...

05 Dec 2018 09:43
I employed the services of Smart Homes to Let one of my properties - a brand new appartment in Kings Heath Birmingham. Jamie attended on the Friday for valuation purposes, and I then arranged for Senka to come and take...

Nick Fellows
03 Dec 2018 11:57
Although Smart Homes didn't manage to sell our property, the service and level of customer service and communication has been fantastic. This in my opinion is vital in what quite often can be a stressful process.

03 Dec 2018 09:31
Knowledge expertise and price were the reasons we came back again to Simon and Smart Homes and will again as the service was excellent

28 Nov 2018 11:32
Every time I have query, Smart home gave me appropriate answer on time. It is very helpful to understand property and make me decide with proper information.

27 Nov 2018 10:16
I have just bought my house through Smart Homes Solihull, and the whole process has been very difficult for different circumstances, most of them, personal circumstances but Smart Homes represented by Helen Sizer has done a...

27 Nov 2018 09:08
The sale of our home was managed sensitively and in an open and honest way. We were kept fully updated with regular briefings about viewings and later the progress of the sale. When the original sale fell through at the 11th...

Happy to exchange!!
27 Nov 2018 09:06
Helen helped us purchase our property and coped with some unexpected delays and many difficulties very patiently and reassuringly, whilst enabling us to find a way forward. Very grateful!! Would recommend Smart Homes and in...

26 Nov 2018 16:15
Sold my home through Smart Homes and Helen in particular was fantastic. The sale fell through further down the chain and Helen was tenacious in our cause and always very positive. As a vendor they acted in our best...

24 Nov 2018 10:00
Always kept in touch and updated us throughout our purchase. Local to where we live, so handy to pop down to sort things out. Good parking

23 Nov 2018 14:48
Senka was fabulous, so helpful and explained everything in detail. Such a lovely lady. Made the process extremely quick and easy.

Smart Homes Sale/Purcahse
20 Nov 2018 16:14
I sold my property through Smart Homes and the property I purchase was 'through' Smart Homes but if I had been the vendors of that property I would have asked for a refund. The agent that showed me around Ms Lane...

19 Nov 2018 09:38
To pick one or two people out of the office to mention in excess to others I found very difficult. Each department you were forwarded to worked very hard on our account .I found buying and selling very difficult to cope with...

14 Nov 2018 17:01
Excellent customer service from Helen and her team. Couldn't recommend them enough. Pleasure to deal with.

Helen Sizer
14 Nov 2018 17:01
Excellent service from Smarthomes. Very professional and friendly at all times. Communication excellent. Thanks to Helen Sizer and Josh Field.

13 Nov 2018 17:00
Right from the initial viewing through to the offer stage josh was very helpful and attentive. Once passed to the after sales team Jackie has been an absolute star. she has made this whole process less of a worrying time...

Donna Walsh
13 Nov 2018 10:29
We sold and purchased our home via smart homes and from valuation to completion the team were absolutely fantastic. They definitely made a very stressful experience much easier with their excellent communication, expert...

Solihull landlord
12 Nov 2018 16:18
Smart Homes manage my rental properties for me. Senka is a brilliant advocate for the company, always helpful, efficient and professional in looking after my houses and tenants. I can thoroughly recommend her and the team...

08 Nov 2018 18:00
Senka has been providing me an excellent service in letting my house efficiently and with quick response to my queries on the prospective tenants. She is very helpful in recommending a contractor to do the renovation works...

C Bates
06 Nov 2018 21:00
The staff at Smart Homes are professional, knowledgeable and realistic about the market, but what really stood out for me in my engagement with them was Helen, and her unwavering focus, support and dedication to getting us...

Sandie T
05 Nov 2018 21:00
This review also relates to Emma Daffurn and Josh Field and support from Gin and Jackie. Thank you to the whole team. From Louise's handling of the initial appraisal and marketing suggestions for our home, Josh's...

05 Nov 2018 16:27
Both Tracey and Zenka are always very helpful whenever I phone Smart Homes or whenever I go into the branch, Smart Homes has managed my property excellently, they have inspected the proberty excellently, I never forgotten...

01 Nov 2018 09:28
Smart Homes were professional, supportive and amazing from start to finish. Our sale dragged in for months due to so many issues in a big chain and I firmly believe it wouldn't have gone through, eventually, if it...

01 Nov 2018 09:24
Irene Pullin is is very helpful and very cordial. She has been very proactive and helped us a lot in procuring the property

31 Oct 2018 15:42
I recently sold and purchased with Smart Homes and Helen dealt with the chain involved in this process. Helen always responded to calls, emails and query's as quickly as she possibly could. Nothing was too much...

Jacki McLaren
26 Oct 2018 18:00
This was probably the most difficult sale and purchase I have ever been involved in because of problems created by the buyer at the bottom of the chain. Smart Homes never dropped the ball. I would personally like to thank...

Morgan P
26 Oct 2018 09:35
We found Irene to be of enormous value in the execution in selling our house. She was professional and friendly too. She kept us informed and updated us regularly. Excellent service from this agent and would recommend her by...

Lovely Lady!
26 Oct 2018 08:00
I would strongly recommend Smart Homes for all their support and energy during both my house sale and purchase. I can't thank Helen enough for all her help and patience - a lovely lady! She kept me constantly updated...

Mr Sharif
22 Oct 2018 17:03
Purchased my Home through Smart Homes and just completed/ collected the keys a couple of days ago. The service from start to finish was absolutely fantastic, hassle and stress free. kept upto date at all times and...

Matt A
18 Oct 2018 16:53
As a first time buyer with no knowledge of the house buying or mortgage process and having been let down by a previous advisor, I came to this process fresh and more than a bit cynical. Louise was superb in helping me...

ROSE Connor
15 Oct 2018 15:23
We have found Senka and the team at the Dickens Heath office to always be courteous and keen to achieve a result to our complete satisfaction.

David Hughes
14 Oct 2018 19:00
Having viewed the property on 15 September, with Laura's help I moved in on 10 October, some two weeks early. The whole process was handled extremely efficiently by Laura despite some complications as my home and more...

Maria and Gary
12 Oct 2018 11:52
Smart Homes were fantastic, from the moment we instructed them right through to completion. Jamie and the team are the best!

Mrs Johnson
10 Oct 2018 14:59
Louise valued my home and gave great advice and lovely to deal with, photos looked great and promoted the property. The team kept me regularly updated throughout the selling process on viewings and Irene was just fantastic...

Tom Crowley
08 Oct 2018 19:00
The photos taken were excellent, I had good advice on what to leave out on display and what to put away. Advice from the office was very helpful and I felt looked after all the way through to completion. I would definitely ...

05 Oct 2018 12:20
From the minute Russell Patterson came and gave his market appraisal, until contracts were exchanged, this has been very professional service. The Quality of the brochure and the online listing Were beyond my expectations....

04 Oct 2018 14:54
I've recently used Smart Homes and have received excellent service from both Helen and Senka. Thank you both, wouldn't hesitate to recommend.

Katy M
02 Oct 2018 18:00
Our experience with Smart Homes throughout the last 12 months has been great. Alan was very attentive whilst showing us around the property and was able to answer all queries and assist us into the referencing stages with...

01 Oct 2018 16:04
Helen was very helpful and efficient throughout our sale, providing regular updates, chasing the purchaser / solicitor when required and delivering a fantastic level of customer service.

25 Sep 2018 20:00
Great professional service from Smart homes. Helen contacted us weekly without fail to keep us updated on progress. Smooth process from the start to completion with any hurdles quickly and efficiently resolved. This is the...

25 Sep 2018 16:37
We used Smart Homes 2 years ago with Senka and I wrote a letter then saying how helpful efficient and friendly her and the team were. Nothing has changed Senka very good and very clear and assuring through whole process.

Phil Bancroft
24 Sep 2018 16:53
I would like to thank all the staff at Smart Homes for their support but I do have two people who deserve highlighting. Irene Pullin looked after the negotiations with the buyers and provided exemplary support throughout. She...

Paul & Julia
21 Sep 2018 15:42
Helen was amazing following up and contacting us with events as they happened keeping us totally in the picture with regard to our sale, we fully recommend Smart Homes in the sale of your property. Helen also liaised with our...

21 Sep 2018 14:00
Having dealt with several different agents in the area, I can genuinely say that Smart Homes are leagues above anyone else! They keep you informed at all times, call back when they say they will and every single person I...

17 Sep 2018 09:03
The service received was excellent ... always kept us updated with the latest situation. Extremely proactive , all enquires followed up quickly. Always friendly, nothing was too much trouble. It was a pleasure dealing with...

13 Sep 2018 16:00
From day one the service was brilliant. Louise looked after us very well on our viewing and following our offer being accepted Helen took over. She was so 'on the ball' it was amazing. She seemed to always know...

Mr A Smith
11 Sep 2018 19:00
I decided to use Smart Homes as sales agent for our apartment in Shirley on the back of a recommendation. Their initial inspection and valuation was professional and they provided some sound advice regarding the wider market...

Judy from Newbury.
04 Sep 2018 15:41
Smart Homes were helpful at all times, and , following the agreed sale, Helen Sizer went out of her way to keep me informed, to keep in contact with myself and both sets of solicitors. She is an asset to the company. She...

Oliver C
04 Sep 2018 11:42
Brilliant estate agents! Start to finish, always kept me updated with the process of my sale and purchase. Gin was trustworthy which is exactly what you need when selling and buying a property. Louise helped with the...