the last bulletin of 2015

The smarthomes team have enjoyed both personal and professional achievements and have attained many accolades of which we are immensely proud. I personally have enjoyed writing each and every weekly bulletin and have appreciated this time to reflect upon our year…

January
We opened the Dickens Heath office and as a result of Sarah Jenkins’ hard work and commitment, she happily accepted her Directorship.

February
Joshua Field achieved his target based upon both sales and customer feedback and he has enjoyed his welldeserved reward happy motoring in his new BMW.

March
Stephanie Douglas returned to the sales team after her maternity leave and the sales team reached the highest pipeline in the Companies history.

April
Stephanie Douglas tied the knot at Hogarths and became Stephanie Johnston.

May
Senka Dragicevic and the rest of the lettings team had their best month on record, achieving 33 move ins for the month!

June
Isobel Carter achieved her IAB Bookkeeping Level Two, whilst David Mcloughlin achieved his LLB Honours in Law. Jackie Jenkins moved from Lettings to put her conveyancing skills into practice by joining Helen Sizer in the Sales Team.

July
Kelly Cartwright joined smarthomes to head up our Property Maintenance Department and Emma Daffurn secured her promotion to the role of Instructions Manager.

August
We released a performance related competition for the staff to win a holiday in a luxury villa in Marbella, with the benefits of their own chef! They all achieved their relevant targets, whilst maintaining excellent customer feedback and now look forward to their well-deserved break in early 2016.

September
smarthomes were the main sponsor of the Dickens Heath Festival on the Green. Sarah Jenkins worked her fingers to the bone ensuring the smooth running of the whole day, whilst staff, friends and families helped man the stalls raising £174.00 for Operation Christmas Child. Jenny Collet officially became the “Mary Berry” of accounts to support the Pete Symes Charity by baking cakes and donating all the proceeds to help a very close friend.

October
smarthomes were awarded Estate and Lettings Agent of the year for Customer Experience for the 2nd year running! Paul Whitehead joined the team as Valuations Manager for Dickens Heath.
Hannah Smart joined the lettings team at Dickens Heath to assist Senka Dragicevic. Staff completed an 8 mile walk for “Jeans for Genes” starting at our very first office in Kings Norton, through to Hall Green, onto Shirley and finishing at our Dickens Heath office, raising £210.00. The company experienced its most productive month ever since it started in 1998.

November
We supported Operation Christmas Child and were very proud to be able to donate 38 boxes to the Appeal thanks to our fundraising efforts at Festival on the Green, staff, friends and family.

December
To thank the staff for all their efforts, our Christmas Party saw us on the Magellan Cruise Liner in London where we ate, danced and drank the night away in style. It also saw the retirement of Gill Smart after 15 years of loyal service to Smart Homes. Thank you Gill.2015 has been our most successful year to date. We have continued to raise our profile and exceed customer 2015 has been our most successful year to date. We have continued to raise our profile and exceed customer expectation, whilst building a stronger business on solid foundations.

2015 has been our most successful year to date. We have continued to raise our profile and exceed customer 2015 has been our most successful year to date. We have continued to raise our profile and exceed customer expectation, whilst building a stronger business on solid foundations.

Sarah and I wish to thank all of our loyal staff, vendors, landlords, contractors, advisors and all who have been instrumental in the smarthomes success.